GE MONEY / Dishonest/ Worst Customer Service Ever Experienced
I just had a huge altercation with them on the phone. I was on hold with a so called "escalated specialist" Upon answer the phone she was very rude. I was very polite to her. after giving my account information to her, I began to explain what the situation was. As I was explaining to her the wrong doing on behalf of GE Money, she rudely continously began to interupt me. I asked her to allow me to finish before interupting me. Can you belive she then started to yell at me. I am so frustrated and upset now. I've had nothing but the worst customer service I've experienced in my life with GE Money!
What really can be done??
I guess we need to try and beat them at their own so called "GAME." Im at nearly a 30% rate with them. My goodness I might as well go to a loan shark. Shouldn't that kind of rate be Illegal?
Well what I did is just paid off the sum of what I owe, in hopes to get rid of this tromendous hedache.
Oh and let me mention, they have charged me over $200 in fees, not to mention a $35 fee from my bank cause they made an unauthorized withdrall from my acct. Wich after nearly two weeks now they have been unable to explain!
Some one please shine some light on this!
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