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Ge Money Care Credit / Billing cycle date

1 FL, United States

I would like information on where I can field a formal compliant against GE Care credit service. I have a problem every month since I have gotten this account which is ridiculous. This is the only account in which the billing cycle changes every month ranging from the 12th thru 15th. Every month I process the payment through my bank and GE conveniently never gets the payment by the due date in order to charge me a late fee. I complained last month and they remove the fee. Just when I think things are back on track here goes another late fee because the damm due date changed again. I call care credit and they refuse to give me a credit, the reps where rude to me on the phone and refuse to give me credit for something that is not my fault. I will be filling a complaint with the Better business Bureau and I plan on going to the news or anybody that can help me find out what is going on with this company. I just lost my job and I can’t afford to be paying out any additional money to GE every month. I have had other GE account and I have never had these types of problems

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