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GDex / GD Express Kg Baru Subang / during courier delivery, gdex crush my customer goods.

1 bandar pinggiran subang, shah alam, Malaysia

We (Biotech Mufacturing) send out the goods by your courier service to our johor
customer Annie Cheah at taman ehsan jaya johor on 08.08.2018.(h/p: [protected])
my customer receive the goods on 09.08.2018, but she found out the carton box was ruptured & the goods inside the carton box was crushed. the oil was flowing out. your stuff use tape to tape back my carton box.
I hereby request Gdex replace our lost in this incident & waiver our courier charges
at this trip.
We are your old and loyal customers, we trust your service, that's why we didn't manage to change to others courier service company. Hope Gdex can let us know how to deal with this case & feedback to us a.s.a.p. !
Thank you.

Best regards,

Mr. Chua

Aug 10, 2018

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