GC Services / The company treats the internal customers the same
GC services is a subcontractor, for these creditors. Ask for a payment arrangement, or ask for the cease and desist address to forward. GC services are just people sitting at a desk with a job just like you whom probably have creditors calling them as well. If you can not pay, then tell them you are unable to pay, then see if there is anything they can do for you, and if you do not get a knowledgeable person call back. The calls are done on a dialer, and if you do not agree to their terms, then they will either note the acct: Refused Message, Refused Payment, No answer. The calls will be ran again and will start according to how the last call was marked, and the company will call according to the law requirements per your state. They are only human, so they too make mistakes, and the representatives are only trying to meet the goal requirements. If you don’t have the money let them know, then ask them what can I do to prevent further calls from you. GC services does not buy debt, so if they are calling indirectly for the company, and if they cannot collect it will be sent out for further collections, like a collection agency or back to the creditor. The best way to solve the problem is to call back, and face it, the guy is not going to jump through the phone, and if you feel you are unable to talk with him, then request someone else. They are rude and inconsiderate, but they are not allowed to be that way, so file a complaint against the creditor. They are to be assertive, not rude. If they are calling you outbound, then a majority of the time the calls will not be monitored, unless a supervisor is sitting with them, but some of the incoming calls are monitored, but more than likely the short calls not over 4 minutes will be the one that is monitored.
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