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Gala Hotels

Posted: Oct 12, 2017 by    

hotel was booked out

Complaint Rating:  0 % with 1 votes
0% 1
ID 20242074

I received a confirmation by e-mail and I had to pay when I did the reservation. For 3 nights. EUR 330.-

When I arrived at the Hotel Ibis Styles Berlin Ost the night of 10th October 2017, the hotel was booked out.

I had to stay in a hostel in one room with 12 other persons, since there were no other hotels free in Berlin.

Can you please pay me back my money?

Marita Klauenboesch
Complaint comments Comments (0) Complaint country Germany Complaint category Hotels

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Customer Care Service
Fagamusta Free Port & Zone Post Office No:365, Northern Cyprus
Cyprus - TR34394
+44 20 3384 6448
+90 212 356 24 84
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