Freightquote.com / Shipping delay
Paid for delivery with Freightquote.com. Hired 2 laborers to assist with unloading the merchandise on the expected delivery date. When the end of the day arrived and the delivery was still pending, I called Freight Quote in inquire if the shipment was lost or delayed. The CS rep told me that the carrier reports the shipment is still an entire state away and the shipment will be delivered tomorrow.
Freightquote.com caused me to waste resources due to not notifying me that the shipment would be delayed. When I mentioned this to the CS rep, I was told that was the nature of the business. I have to disagree and when I am done with this shipment, I will never use their service again!
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