Franklin/Furniture/Gardner White / Broken love seat recliner
Company based in michigan but just thought I would warn any of you from buying anything from this company. We purchased $2, 000 worth of furniture back on december 30th and the love seat recliner on one side has something that pokes you in the back and it don't rock properly and it's very uncomfortable to sit on. Had a service tech come out and he said nothing was wrong so it's his word against ours. There is supposed to be 1 year warranty on everything and basically they said there is nothing that they can do since the tech found nothing wrong. I just thought about not paying them. I have good credit so frankly I don't care if I get turned over to collections over $2, 000. Call the better business bureau? Any ideas?
This was the company that made the furniture. Don't buy any of there stuff. They don't want to help either.
Manager at the gardner white store was very rude to the point of being smug.