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Fossil / the watch is literally falling apart and they will not replace it

1 United States Review updated:

Fossil being one of the big brands in watches would make you think that their watches are good quality, but you would be very very wrong.

My fossil cost me r2000, with in one monthe the strap broke then it got water inside the face (Although it said 100m on the back) and the to top it off the button for the stop watch just fell out the side of the watch. All of this within 9 months of being bought, can you believe it.

Then I tried to take it back. I spoke to winston seals at head office and he tell's me 7 working days ha. What a load of ****, cause once I got there they tell me no less than 4 weeks.
Not one of the repairs could be done in shop, even the strap!!!

The watch is literally falling apart and they will not replace it. This is shocking!!!

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  • Wa
      18th of Jan, 2011
    0 Votes

    Yes, I can believe it and here's why: BUYERS ARE LIARS. Did you run over it with a truck? Drop it down the garbage disposal? Retailers are not responsible if you have damaged the item yourself. I wonder if that might be the problem.

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