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Ford Motor Companye350 van

My 2013 E 350 van has been converted by Wagntails mobile conversions to a dog grooming van. This is my business, my livelihood -
The van only has 67000 miles on it now and yet the transmission has :
1. Been Replaced completely in jan 2017 and
2. Rebuilt in April 2017
And is now in need of repair only three months later.!!!
The previous work has been done at Colonial Ford of Danbury, CT and each time I have been out of work for about three weeks- not only that is
extremely frustrating and detrimental to my business (and there has been no effort to acknowledge that on fords part) I am still unable to get anyone there to even diagnose a problem! I am told only that they are booked for weeks!
After twice having transmission repairs done at great personal expense I do not wish to have the van worked on at Colonial Ford. My hope is that Ford will allow the repairs to be done by C and S auto of Danbury under the current warranty - or send a new transmission and I'll schedule ford to complete the work!!
Sincerely,
Christine Florio
Pampered paws mobile grooming.

Ch
Jul 28, 2018

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