FlixBus / FlixMobility — interflix / voucher codes not received
We have paid for Interflix on 12.05.18. At the moment more than one week passed and Flixbus sent no voucher codes. We made the payement however received nothing up to this date, 20.05.18.
We are in contact with their customer service and the only answer we got is "have more patience". They give us no proper answer, they don't know what is going on and they have no idea what the problem is. The worst part is they lied us that we need to wait 14 days to be able to cancel the tickets. However after reading their terms and conditions, we realized that it is the opposite. We are going to lose our right to cancel the tickets after 14 days.
So in summary, we made payment for Interflix and Flixbus sent nothing in return up to this date. We feel like we are robbed. We think we are not going to receive any codes, as well as our money back.
More FlixBus / FlixMobility Complaints & Reviews
- Flixbuster.com - they lie to you about not taking money from your account and lure you into signing for free for five days 
- FlixBuster - taking money w/o permission 
- FlixBus / FlixMobility - interflix offers me invalid voucher codes, don't solve my claims
- FlixBus - bus never came, and they refuse to refund the ticket
- FlixBus / FlixMobility - 3 hours arrival delay
- FlixBus / FlixMobility - lack of announcement in the station - bus left from another gate
- FlixBus / FlixMobility - Delay without any info on station, and rudeness of stuff in bus
- FlixBus / FlixMobility - connecting transfer from prague to wroclaw (final destination warsaw)
- FlixBus / FlixMobility - company change from flixbus to ceglie
- FlixBus / FlixMobility - violation of my right to the information during my travel with flixbus