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Fixya.com / Expert advice

1 Australia Review updated:
Contact information:

when my 3 year old Whirlpool Front load Washing machine had a fault i consulted fixya.com which referred me to a so called expert - i asked the expert - saumyar was his name - if he actually is an expert in Whirlpool Front loaders which he answered with yes. Anyhow he gave me very very wrong and very very costly advice and in the end i had to pay for a real flesh and blood expert to fix the problem which was actually very small and was fixed quickly as soon as the real expert seen the symptoms.
the whole exercise cost me nearly as much as a brand new Washing machine. i have never agreed to pay fixya.com as i wanted to have the problem fixed first before i pay but fixya.com deducted my money and when asked to repay my money for not fixing the problem i never heard from them again
dr.schoosleitner@gmail.com

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Comments

  • Ex
      6th of Oct, 2009
    0 Votes

    Hi,

    OK!! First of all, there is a change in process and he was not with Fixya any more.Being a customer, i really value your service but before you change any product, you should have check the same. If your washing machine is unable to complete spin cycle and i say, change control board. It's not fair. Even if i have said ( Might be a chance that i might had the same situation and we might have changed the control board ), would not you ask an expert How you need to check and how would you make sure that this is a fault. It might be Timer. It might be many other reasons.

    Believe me, Few months ago, my car broke down and i paid more than $1000 to only CHECK the fault. The real person options are not always cost effective. Tell me honestly, how many times you had been ripped out by a real expert in your hometown??????

    it's better to consult with logic . If you don't use logic - I am sorry . There is no one who could save you!!

    Thanks..

  • Ex
      11th of May, 2010
    0 Votes

    that sounds like rulds2008 brother...steer clear of him also...you be glad you did..trust me...ill post more later on these thieves masquerading as expert on fixya and fixya unwillingness to do anything about them.

  • Ex
      25th of Jun, 2010
    0 Votes

    I HAVE BEEN WARNING YOU PEOPLE.

    its a shame you only going to read this after one of those expert own you...this is nothing new..people are being ripped off daily by this site and the y REFUSE to do anything about it

    use at your own risk

  • Ex
      25th of Jun, 2010
    0 Votes

    READ MY OTHER COMMENTS...but if your reading this, its probably to late...they either robbed you of your hard earned money or made you spend even more then you had to...hopefully your alive yet

  • Sh
      6th of Oct, 2010
    0 Votes

    READ scam and expertise, Rumor has it that fixya went up for sale last night!

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