First Data
Reviews and Complaints

Been there, done that, but for me it was $300, 000 (almost ten times as much). My lawyer was able to get it back after several years. But I do hope you have some kind of paper trail showing they held it back.

FIRST DATA is a complete fraud! AVOID... lie to you about contract... latest problem: They charged me $75.00 extra even though I have a 4 yr. contract, they said they sent out a letter and they can change the fee anytime they want (exact words). If I have a contract they should NOT be able to change the fee to anything they want. Why have a contract?
If you ask for super. they are VERY RUDE, I mean VERY RUDE... keep telling me "this phone call is over" I have never had such a situation! I will fight this over principal ! I WILL NOT BE CHEATED!
*********AVOID FIRST DATA*******AVOID FIRST DATA***********AVOID FIRST DATA********

THIS IS NOT OVER I HAVE A WRITTEN CONTRACT AND I WILL FIGHT THEM!

First Data is Fraud Fraud Fraud. They stole my information such as social security and other personal information pretending they are part of the bank and then placed me on a terminated merchant list more than 8 years ago. I asked them many times to write me a letter that I never had an account with them. They denied my fraud claim and denied my request to issue me such a letter. As a result of their fraud actions, I was not able to processs credit card traansactions for over 8 years and lost lots of money. I cannot believe that First Data, Cardservice, Humboldt Bank and Umpqua Bank are all cardservice and are still allowed to exist. My e-mail is regina3412@aol.com

I too am in the same boat as so many of you! First Data is a FRAUD! This company should not be allowed to swindle businesses like this. Who do we contact, the State's Attorney? There has to be something WE CAN DO! ANY contract can be cancelled. Trying to speak to a supervisor is a waste of time. Their job is to be MEAN, NASTY AND RUDE! I returned their machine without ever taking it from the box within a week of receiving it. I requested a signature with the return too. I got the green signature card back in the mail a few days later. I called FDGL and the rep told me that they NEVER got it back. I have a signature on a card buddy! Now I am being harassed EVERYDAY and told to pay thousands of dollars for a machine I never took out of the box. RIPOFF is too kind of a word for these people!

Absolutely agree, unfortunately had to learn the hard way. We tried First Data through Sam's Club for one month and it was TERRIBLE. Not only were their rates bogus after all the hidden fees, but the salesman actually did lie about many issues. We have it in print because he lied in emails, but that doesn't seem to matter. They sure will not make anything right. I guess I didn't research enough before we tried them or I wouldn't have. Seriously, it's not worth it.

First Data customer service is appalling

I totally agree, my small business had chargebacks for which I tried to work with First Data to solve the issue they were very uncooperative to say the least! Now my account has been "interrupted" until I pay the balance which includes a chargeback that was reversed and according to the First Data rep it is "not her job to find out if the reversal was received"!

We signed a 24 month agreement and they are trying to collect a 48 month. We have returned the equipment and they still want us to honor a false lease. I have sent my information to the class action address listed on this site. I am so sick of the banking industry taking advantage of people...

Finally after my lease contract expired, I returned the card processing equipments via US postal service. I called them one week later to make sure that they have received the equipment. Yes they received it. However, the customer service rep said that the equipment was received DAMAGED. The equipment was functioning perfectly when I last time I used it about a year ago. I did not use it for one year and kept it in very safe place until I returned it. There was no physical damage. I was forced to pay one extra year of rental on the credit card processing equipment after I ended the service because the service contract was for two years while equipment lease contract was three. They are scaming me or in this case insurance company (they have been charging equipment insurance in addition to the rent). I just cannot believe how low this company would go. Please my fellow business owners and managers, avoid First Data and its associated companies.

Like so many others I was speaking with, it sounded like a caring sales person, Nancy O'Reilly with IMS. I spoke with her and she said I could exit without any penalties. Like the others there was a huge agreement in terms you could not understand. I went through it with her and she explained and answered all my question, not knowing she was just telling me what I wanted to hear, not what I needed to know. I did not know they were signing me up with IMS for the credit card charges and then another company, First Data Global for leased equipment. Little did I know when I wanted to change companies for a better rate up popped the lease agreement through Data Global Leasing. 48 month lease and When I requested to return the equipment a letter came with big bold letters NON-CANCELLABLE. When I asked them for a copy of my lease agreement they had on file they said, "sure for $7". So after two years of paying them a monthly fee they now say I owe the 679.99 plus any taxes that would accrue in the future for the remainder of the unused lease. That price does not include me keeping the machine. That price is for returning the machine leaving me with nothing from First Data Global. If I wanted to keep the machine it was anther $100+. When I asked my new company they told me they had heard of this happening and what First Data was doing was giving a commission to the sales person. Really the machines only cost $99 and I got it for free from the new company and the agreement terms were short and clear. I tried to contact Nancy O'Reily with IMS with no success. First Data Leasing now has a non working number.

in ssmall claims court

The best and easiest way to stop them is to sue them for taking unauthorized funds from you're checking account.

The best and easiest way to stop them is take them to small claims court for taking unauthorized funds from you/re checking account

This contract was for a 1 DAY rental of credit card machines and credit card processing. The contract and the sales person, Carlos, say nothing about the additional and excessive fees I would be charged even though we went over the costs of the rental. Now I am also getting monthly fees drafted out of my bank account because they say I signed a 12 month contract. I was told this is a temporary contract to cover the 1 day rental. I did not sign the actual contract and asked him directly if this was in fact for the 1 day and not 12 months. He said yes it is a temporary contract for the 1 day rental. I have spoken with Carlos multiple times regarding the closure of this account. Each time he says it is closed and each time it has not been closed. Now I am told I have to close the account through a different department that handles merchant services and that the sales person cannot cancel an account for a customer. I have sent in the requested fax, twice, to cancel the account and now they tell me there will be a $500 early termination fee!

I signed up to have the ability to accept credit cards for my business. As the months went by I realized that the buisness I bought into was a scam and could not unload the $2, 500.00 of inventory that I purchased not to mention all the lead materials. So when I called to cancel my account with first data independent sales; the one that I have never used not only did I get charged a full month since I cancelled on the 5th of the month but also a $30.00 cancellation fee that the rep on the phone said that he would waive. When I called back the reps notes did not match our conversation at all and First Data Independent Sales would not refund me any money. I can see why people complain and agree completely poor customer service. Complete scam and rip off of money... I can see why so many people have turned to paypal.

The First Data Independent Sales network are a bunch of fraudster who promise what they can not deliver. They promised to get me approved for a merchant account to receive credit card payments. I was charged two months charges upfront before they can process my application. They came back with another condition that they will hold 15% of whatever comes into my account as collateral which i refused to accept. As such, they will not refund my two months charge they got upfront. No service was rendered to me and I was made to part with my hard earned money as a small business owner, I will ask potential business owners to stay away from this fraudsters. They will lure you to help your business grow and turn around to milk you of your hard earned money. Shame on you mark, cantu, sherrie, daniel and First Data Independent Sales network .

I was wronged by First Data representative knowing duplicated my signiture and had me singned three years. Now, my bank account is closed for lack of fund, because they drained all of my money illegally. This comopany and their workers are deceptive. I call to cancel the merchant equipment within thirty days, but they told me no. They are working to bleed the hard working people. He has showed me part of the agreement on laptop and duplicated the rest of my signiture and most of all lied to me. Any feedback is appreciated.

Dishonest business! Lied to us about monthly fees. Told us we wouldn't have any regular monthly fees other than transaction fees. After we looked at our statements we realized we were being billed $50 a month! That's $50 a month even if we didn't run any cards at all. And when we called to see if they would work with us on the fees they refused. This is a company that is dishonest and thrives off of screwing people over. Do yourself a favor and take your business some place else. Terrible company with terrible customer service.

I was duked into a contract with First Data and now I can't get them to take the equipment back and stop trying to get the thousands of dollars they thik they are intitled to. Do not use, they are crooks. If anyone can help please tell me what to do. All I want to do is give them there equipment back and carry on with my small buisness. I have made every attempt to resolve this and now they are threatning my credit. I strongly suggest not using First Data at all. Again the are crooks. Stay away.

I do not recommend this company to anyone who does not have money to throw away every month. All I wanted was a seasonal account and I was told by the sales rep. that I would have one. He failed to tell me about a form I would have to fill out for the times I didn't need it, or the policy about it. Now after paying every month growing fees for 3 year's, which went from $14.95 to $78.00 a month, plus you have to pay an annual fee of $100.00 every year you are in contract with them, that doesn't include the percentages of sale either. The sales account guy didn't tell us that we had to contact them a month before our contract was up, or send anything in writing to them or that we also had to pay a $75.00 closure fee on top of the monthly fee. RIP OFF!

I had cancelled my account with this company as of 10/6/2008. I then started getting billed again in March of 2009, I called and complained that it was already closed, they said they would take care of everything. I now have been billed over 800 dollars since I closed account. First Data now says they have no record of my closing account, although one of their service rep top me today that my account showed closed as of 2008. This company is a total rip-off and close to being criminal in their actions.

DON''T, ever sign with this company, they lied, provided false contract, ripped off, threated customer.
Don't be a victim!, Don't trust sales person. Any word that sales person or company offer,
get them in writing.
GET THEM IN WRITING ! or YOU ARE IN A TRAP. DON'T EVEN TRY. Stay away or you will be like me.

Beware of this company, First Data Merchant Service. They give you low rate at first, then change to higher rate later. They charge for equipment leasing when you can get it for free at other company. when close your account, there is closure fee also which is ###. i return equipment back to them but yet they still try to withdraw the amount from my account. They give me such hardship when i close my account with them. BEWARE OF THIS COMPANY, , , FIRST DATA MERCHANT SERVICE..

I've been dealing with a similar problem with these guys. Customer service was worthless. They laugh at us merchants because they know the next place you switch to, to do your CC processing, will most likely be doing the processing through them anyway, because they control about 80% of the industry. Part of the problem was I went through my bank to open the account and there the ones who set the fees and rates. Who did you go through? I've been trying to look for direct cc processor services like Global payments, Chase, Heartland, etc. Still looking and comparing rates.

FDMS First Data Merchant Services and Yahoo e commerce Scam-Fraud
I have a yahoo internet business, yahoo only allows FDMS First Data Merchant Services as there platform for there shopping carts on there stores, I have been open for 3 years my sales have doubled in July 2009 I checked my bank account and was not receiving my deposits I contacted first data and they stated since my volume has gone up I am higher risk, so they would take 10% out of each of my batches until 10, 000.00 was in a reserve. Then in Jan 2010 was again contacted due to my 5% dispute rating (this dispute is not averaged by closed disputes but by disputes opened- internet business are Higher risk, and people dispute if they do not receive there product in 2 weeks even if the tracking shows it is on its way and the website states it can take up to 3 weeks to receive the merchandise and every product on the site state"2-3 business days for the handling time"- so I was then told I had to write out a plan to lower my disputes and they would be once again taking 10% out of my batches till another $10, 000.00 so a total of 20, 000.00 would be in reserve. March 2010 after they had the $20, 000.00 they stopped funding me again and gave me a week to find a new cc processor and told me they will hold the $20, 000.00 for 6 months from the last day I processed threw them. I formed a corporation and open a new account under the corporation- I was just told that they will not be funding me again and they are closing that account because of my previous account that was under my personal ss #- they are holding over another $10, 000.00 of mine. This is now a total of $30, 000.00 which is double the amount required to start a federal lawsuit- I then started doing some internet searches on first data and found several other people who experience this same issue and still have not received a dime back of the money first data is holding. Yahoo only allows there online ecommerce businesses to use a processor that is first data merchant services compatable so I am stuck and feel helpless as so many other people that have been scammed the same from First Data Merchant Services FDMS who there security department who makes these decisions is in Melville New york- [protected] but when you call no one answers they promise a call back with in 24 hours - they call you back in that time frame to notify you they are holding funds and canceling your service- but not when you are trying to get your money back- it has been 2 days I have left 6 messages and no return call- my next phone call is to a attorney to start Federal proceedings- This is one of the reasons the economy is the way it is- I have had to let 2 employees go due to this loss of income, and if this continues I will have to close my business and file bankruptcy these corporations tied to the banking system and credit card industry need to be stopped and our government is not doing a thing or passing any new laws to stop this- The middle class will no longer be in existence as long as company's and there "sister company's" like First data Merchant services are allowed to destroy and take advantage of the hard working middle class business and people. They need to be stopped!

We Are currently in a situation with this BAD company for about 10 credit Card Machines. PNC Bank has been robbing me since I opened
my accounts with them. I intend to throw all of these machines in the trash and not pay them another nickel!

My terminal is through First Data global leasing... My lease is for 48 months and I knew that. On my contract, that is all I can speak to, it stated it was a non-cancelable 48 month lease. The main word here is lease. I personally have never heard of a lease being cancelable, this would be a rental. The next sentence is directly from the dictionary... In common parlance, “lease” may connote a non-cancelable lease, whereas “rental agreement” may connote a cancelable lease. I don't know, maybe it is just me but, we need to start taking responsibility for our decisions. With the access of the internet... there just seems to be no excuse for not knowing certain things. This is how the economy / housing market became what it is today. Now, as a responsible debt free citizen (I chose not to spend more than I made unlike the majority of people who wanted to keep up with the Jones's due to ego or the feeling of entitlement) I am having to pay for other peoples bad decisions.

I canceled my contract with them in October. I had been with them since 2007. They rang me in Nomvember stating they hadn't received rental payment (I had cancelled direct debit. When I said I had cancelled in october they asked me to send a copy of the letter and they would send address to return equipment. Nothing was said about not being able to cancel. I received address and returned equipment in December plus sent them Nov payment. Thought that was end of it until last week when I received a letter stating I owed them a lot more money plus extra if I didn't return equipment. Wrote again s with evidence of postage and receipt by them of equipment and stating I did not owe them anything. Today tel call very very hostile and threatining stating my agreement doesn't run out until 2012 (lie) and that I have to pay until then. They also said that they will decide at the end of the term ie. 2012 whether or not I can cancel the lease or whether I have to pay another 18 months! Surely this illegal in any country. Could anyone let me know if they have successfully got these money grabbing sharks off their back as I cannot face litigation in America (I am in England.) If I don't agree by tomorrow they have threatened to take me to Court.

I started a websit, applied for merchannt services. I never used tham because I had an account with PayPal that was free to use credit cards throiugh. I had recived a few bills from First data that stated not a bill and listed a negative amount so I was asuming they were not charging me as I had not used them. I found out later that I hade been charged over $140 in fees and i had never used them. I called to complain and they want to charge another $90 to close the account. This is an account that was never used. I applied online but I now have to send in a letter stating that I want to close the ocount that I have never used. BEWARE OF THIS SERVICE AND DO NOT APPLY FOR IT TO ACCEPT CREDIT CARDS. WHAT A RIP OFF. I do not see how some people can sleep at night being such crooks. It just goes to show you that most banks desrve the reputaion they have!

First "Thieving" Data purchased our processing from a reputable processor then began raising processing fees without our permission. I called First Data and asked why our authorization charge went from $.25 to $1.25 and we had 20 to 30 more authorizations than even charges (which is impossible): they said we were not their customer. I called no less than a dozen times and was told the same thing. The run around game is what First "Thieving" Data is about. After almost a year of not knowing who owned my account and being overcharged $100 to $200 per month, I switched to Chase Paymentech (Thank GOD). I called First "Thieving" Data to get a refund. Brendan their account supervisor had the nerve to tell me that Yes I was their client for that year and yes I was being over charged for the year but he would not do anything unless I came back. Then they would refund me 6 months of overcharges. The last thing they did was take $417 out of my account for no reason. They said yes they took the money and NO I wasnt getting it back. Can you say CLASS ACTION LAWSUIT!

http://twitter.com/firstdatascam

Go to this twitter link and retweet our post. We will let everyone know about their practices.

http://twitter.com/firstdatascam

Go to this twitter link and retweet our post. We will let everyone know about their practices.

Do not use First Data. Expensive (I leased complete POS) and their service is terrible, I have had ongoing unsolved problems for 2 years. DO 1)Buy your computer from Dell, 2) Buy Quickbooks POS software 3) Buy Scanners, recipt printer etc on EBAY. Then you will 1) Only pay for the credit card clearing (no leasing fee) and 2) have a POS that passes data to an accounting package Quickbooks. First Data has not been able to set up my accounting THAT THEY PROVIDED in 2 years.

"Buyer beware" Merchant Services do not service "YOU" the merchant, they need to change their name to "ME-ME"
Here is their scam:
Card holder placed a dispute 10/20/2016 we responded 10/21/2016 the charge back was reverted in our favor.
On 11/21/2016 the cardholder placed another dispute, Merchant Services first agent we talked to alleged they "fax" the dispute us same day, when asked about the transmission report he had no clue what what i was asking about...he proceed to tell us that the cases "was close" for no response in the allowed time. Called again to talk to a supervisor...they proceed to tell us that they do no fax they use use US Mail post, and they say they sent that out on 11/21/2016 By now you may know that we got charge back due to no "response" when ask to reopen the case due to non received of document they proceed to say you need to file a "small claim case" in court. Please roll this report to as many merchants out there. I will be looking to hire an attorney on pro-bono to file a class action suit against MS. Please email me if you want to be apart to ceo@ritewaylinens.com
Lets stop this looser to take advantage of small business owners.

I too experience the same with Merchant Services. They don't receive emails and their online system is faulty and impossible to upload documentation. They only accept faxes which come in poorly and fail to see clearly and dispute a chargeback on vendor's behalf. Losing disputes and claiming there is nothing they can do about it. I lost a lot of money with them.

Stay away from this company. Once you have signed on with your bank information, it will be next to impossible to cancel the account and any month withdraw fees!

Is this not the sleaziest industry that honest business owners have to get tainted with? How professional is a company that makes an appointment to meet with your entire management team, verifies the appointment, then no-shows without any accountability? That is First Data Merchant Services! I guess I should not have poked so many holes in their scam sales pitch when they called; "ZERO PERCENT CHARGE ASSESSED ON ALL TRANSACTIONS!" (How could they honor their commitment to meet after that?)

your co. is very poorly operated on the way you handle chargeback. My wife and I have had a problem with a chargeback which I consider chargeback fraud. Mr account is under Art Floral Shoppe 335 Highway #35 Red Bank, NJ 07701 #[protected] I am sure you can look up the records on this chargeback over 400.00. The customer in this case was in dispute of this with no proof are notifying to us about this. To my wife and I we feel this is extoration and should never have happened. Your Company on the other hand did not acknowledge when we sent the proper paper work, then they said it was to late. Then we sent it a second time and they said it was to late. My wife and I found all the workers very rude and not informing. I want a call from someone who will listen to our full story and explanation of this matter. If I can prove there is fraud in this matter on both cardholder and merchant service I will seek professional advice. Louis Donato and Susan Donato

i have used merchant warehouse for about 2 years. we started a bar and wanted a tip line. it has taken about a month and half to get things figured out. we needed another terminal as 2 checkouts. Ended up starting another account as classified under another catogory. Any way started to check out other merchants and came accross Sam's Club one and i see to many complaints here to switch. haven't had any problem with merchant warehouse rate is good and when i sent information to them to compare my salemen brought up some hidden fees. So am getting a cost comparsion from them but after reading these i think i will stay. One other thing is once i looked at the cost of leasing buy your termanal you will pay for it in one year with the lease, so you could buy 4 in the 4 year lease they offer and you can't get out of it.
I don't care what rates they give you with all the reward cards out there you will be paying about 3% and if you are paying more change you merchant. Give Merchant Warehouse a look. The only complaint i have with them is that when i wanted to get the tip line i would get coustomer service and they would transfer and i would get tech and they would transfer to sales to write order and get cut off and have to start all over and get cut off on hold. Rule number one get extention of who you are talking to as to get them back and not have to start over.

If you are still having issues with First Data, please don't hesitate to call. [protected] Tiffany

FDMS First Data Merchant Services and Yahoo e commerce Scam-Fraud
I have a yahoo internet business, yahoo only allows FDMS First Data Merchant Services as there platform for there shopping carts on there stores, I have been open for 3 years my sales have doubled in July 2009 I checked my bank account and was not receiving my deposits I contacted first data and they stated since my volume has gone up I am higher risk, so they would take 10% out of each of my batches until 10, 000.00 was in a reserve. Then in Jan 2010 was again contacted due to my 5% dispute rating (this dispute is not averaged by closed disputes but by disputes opened- internet business are Higher risk, and people dispute if they do not receive there product in 2 weeks even if the tracking shows it is on its way and the website states it can take up to 3 weeks to receive the merchandise and every product on the site state"2-3 business days for the handling time"- so I was then told I had to write out a plan to lower my disputes and they would be once again taking 10% out of my batches till another $10, 000.00 so a total of 20, 000.00 would be in reserve. March 2010 after they had the $20, 000.00 they stopped funding me again and gave me a week to find a new cc processor and told me they will hold the $20, 000.00 for 6 months from the last day I processed threw them. I formed a corporation and open a new account under the corporation- I was just told that they will not be funding me again and they are closing that account because of my previous account that was under my personal ss #- they are holding over another $10, 000.00 of mine. This is now a total of $30, 000.00 which is double the amount required to start a federal lawsuit- I then started doing some internet searches on first data and found several other people who experience this same issue and still have not received a dime back of the money first data is holding. Yahoo only allows there online ecommerce businesses to use a processor that is first data merchant services compatable so I am stuck and feel helpless as so many other people that have been scammed the same from First Data Merchant Services FDMS who there security department who makes these decisions is in Melville New york- [protected] but when you call no one answers they promise a call back with in 24 hours - they call you back in that time frame to notify you they are holding funds and canceling your service- but not when you are trying to get your money back- it has been 2 days I have left 6 messages and no return call- my next phone call is to a attorney to start Federal proceedings- This is one of the reasons the economy is the way it is- I have had to let 2 employees go due to this loss of income, and if this continues I will have to close my business and file bankruptcy these corporations tied to the banking system and credit card industry need to be stopped and our government is not doing a thing or passing any new laws to stop this- The middle class will no longer be in existence as long as company's and there "sister company's" like First data Merchant services are allowed to destroy and take advantage of the hard working middle class business and people. They need to be stopped!

Yeah First Data is owned by JP MORGAN CHASE and they also own a ton of 3rd party ISO business as well as a piece of Wells Fargo and Sun Trust. They set it up that way so they are not considered a monopoly. They actually compete against each other for business. Just an FYI.

Equipment leasing financing money also cheating with my bank account automatic take it out money in my bank account ctradit card macine lots money so please call ramesh patel [protected] e.mail : subway41891@yahoo.com

we need more people to come out of the closet so we can get class action ststus.

Thats First Data not daya

I have the same problems with First Daya. Now we all need to get a class action lawsuite going and expose their entire company/ They not only will bilk you and your company they as wellown TELE CHECK and they will bounce your checks without even sending them through your bank. Oh yes they did MY number is [protected] ask for tommy. I was never even given a complete copy of the contract either. Any financial transaction must be given in writing to the consumer at the time of contract.

http://twitter.com/firstdatascam

We had the same experience. Go to this twitter link and retweet our post. We will let everyone know about their practices.

Fifth Third Bank got me involved with Vantiv which led me to First Data Global Leasing, 0vercharged me monthly fees. Notified Vantiv when it started happening which seemed to be right away and they said they would look into it, for six months of calls, emails, etc. to Vantiv, FDGL, & Fifth Third Bank this went on with nothing resolved. I let them know that I wanted out I was finished, they let me know that I was to pay Vantiv a fee for terminating and I was the one in error because I went with a machine that evidently was not right for our company (although I went with the cc machine that they recommended to me) I was also informed that I may not be able to get out of my lease with FDGL since its 48months, which I was clueless to until they finally sent me the copy of my contract and there it was I had NO idea what I had gotten myself into, that I had even signed that. All because of a recommendation from my bank that our company had been with for 15 years. If I would've followed my normal routine of looking into companies before I sign up with them or do business with them I would have avoided this whole issue, esp since it wouldn't have taken me long to see all the complaints against Vantiv (which by the way Fifth Third owns something between 49-51% of, I learned later) and FDGL! Any advice?

I have never even heard of this place and have charges on my account from them! So ya I would say definitely fraud! WTF

Got into a 48 month lease that I am sure I cannot terminate, What is the course of action everyone affected by this is doing?
I would love to hear from anyone who has any more information about this.

Same exact problem, they got me for $750 last month in fees when i should be paying $110 a month for 3 machines!

I too Have been caught in this trap
A very personable lady representing Merchant Lynx Services insisted that using MLnxSer would lower our processing costs. They (MLnxSER) have literally raped us with all sorts of add on fees from a compliance fee to the FDGL monthly fees.
Long Story Short due to ecomomy, we closed the business. I was told that there were early termination fees from both FDGL as well as MLnxSer. I was able to negotiate a lesser fee with MLnxSer but FDGL insisted that I would still have to make the monthly leasing payments for the now unused POS terminal equipment.($36.33 mos.)for the balance of the contracr weith MLnxSer. To add insult to injury, FDGL snt me a bill for taxes on the equipment! The lease amount is drafted monthly from my account at Wells Fargo. When I contacted Wells Fargo to stop this auto debit they said that it was in the 'contract'. I feel that MLnxSer, FDGL and Wells Fargo are mutually complicit in this rip off. I would like to participate in a comprehensive class action suit aginst these three entities.

Kenneth Styskal (formally) d/b/a M&S TV & Appliance
mstvappl@aol.com

tara kraus - wells fargo merchant services- austin, texas lies and signs you up without telling you the whole story. do not do business with this woman or fdgl!

So thanks to Traci L Hudson from Wells Fargo Merchant Services I have been duped into this shady company. Yes, I should've read the contract (the whole book). She said she would work out with me to get the best rates...yeah...I have been charged fee after fee after fee. In addition to their $500 termination fee I would have to pay $2, 240 for a machine that is not even being used. Sure wished I would've googled this before. So since I still have to pay for a worthless machine, what should this stupid machine's destiny be? You guys that were duped, how about listing the sales person so that other small business owners are aware...

I, m in court with them now. Today's court didn't go so well because I'm sueing Merchant Lynx, whic is no such company. They gave me two options to close my batches. One of the options, cleared the batches. In another words, I gave $5000.00 thousand dollars worth of merchandise away and didn't collect. Luckily, my acoountant caught it. They charge an bigger fee then the contrat states. At one point, one of their sales associate state, to bad becasue I signed a contract. I couldn't beleave the rudeness. They promised gift cards. That never happen. They said that they had to dispose of my old machine. I, m so stupid; I let them. Why heck, I paid $5000.00 for that in my old contract. They said, they would cancell the old processing companies. They never did. What bad business practices.

Wow! This is an eye-opener! We recently canceled our lease and sent back the equipment. For a couple of months, all was good. No payment came out. Now, all of a sudden, I see a lease charge appear in my Wells Fargo account. This discussion is not making me feel any better!

I'm in the same boat. I would have NEVER agreed to four years. Worse of all, I remember I wanted to buy the machine for cash, but the salesperson talked me into leasing it. I can not for the life of me understand how I could have been so stupid, but I know we talked in depth about renting or buying the machine and the salesperson talked me in to renting it. I NEVER had a clue it was for FOUR years. One of the reaons he recommended leasing was because it would allow me to update the machine if needed. Well, a few months ago I tried to do that and they wouldn't let me trade it in for a new machine. Thanks Mr. Smooth Wells Fargo Salesman.