FeldcoWrong window unable to resolve

Purchased windows from Feldco before and were pleased with the quality and installation. We then ordered a living room window and requested the same installers (which was agreeded to) we got different installers and had issues with the window. It was not measured correctly and looks terrible in our living room. We called Feldco and they came out to look at it and agreed it had issues. That was the week after Christmas and the last we heard from them. We have made numerous calls to their inept customer service department to get it fixed. We have even left messages for the customer service manager and have not gotten a response. To date the issue is not resolved. Would not recommend this company. The windows are ok but trying to get issues resolved is impossible.


Feb 12, 2015

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