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[Resolved] Feit Electric / early burnout

1 CA, United States Review updated:

I have been installing low energy recessed ceiling lights (spot type) on an attrition basis for a few years. It appears that light manufactured by Feit Electric (bought at Home Depot) have a very short life... Lately, I have been collecting the failed bulbs and they continue to fail while original, incandescent bulbs are still operating... they are supposed to have longer life, not shorter.
It seems that low energy bulbs supplied by other manufacturers (I will not buy any more Feit bulbs) are lasting longer, but time will tell.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Feit Electric Company Customer Care's Response, Jun 25, 2018

    Please contact our customer service department Monday through Friday, 8-5 Pacific Time at 866-326-BULB.

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Comments

  • Lo
      1st of Jun, 2009
    -16 Votes

    So tell me have you contacted the company as of yet? or are you just # and doing nothing...

  • Lo
      1st of Jun, 2009
    -20 Votes

    Oh, I know you were'nt reading the instructions and used them wrong that's why you have not called the company I get it.. man your sooooooooooooooooooooooooooooooooooooooooo smart. hey give me a call I think there's a monkey next door that I can see if he available to help you out and count the light bulbs. have'nt you read what is on all the internet cfl's are junk and the people that use them are stupid and big followers man good thing for some of us that believe being special and not followers...

  • Jm
      31st of Aug, 2009
    +1 Votes

    Dear Brian,
    I am a company representative and would appreciate the opportunity to discuss this matter with you personally. Can you please email me directly at jay@feit.com?
    Thank you,
    Jay Matsueda

  • Do
      30th of Apr, 2017
    +1 Votes

    @jm-feitelectric I am experiencing the same problem with LED replacement bulbs. I just sent Jay an email explaining the issues I am having.

  • Je
      29th of Nov, 2017
    +1 Votes

    @jm-feitelectric I am experiencing the same thing with the 60watt led bulb. They start flashing after about 3 months

  • An
      9th of Sep, 2009
    Best Best Advice +7 Votes

    I'm seeing the same thing. i've gone through one 8-pack of bpce13t/8 bulbs (upc 0-17801-87728-1) in the last couple of years and have another yet unopened. these cfls are billed as 60w incandescent replacements, "energy star" compliant and are supposed to last 8, 000 hours — 7 years in average use, 8 times longer than a standard 60w bulb. they have been installed in open fixtures, with plenty of air circulation. they always fail with a smoky, phenolic smell, but the tube shows little of the darkening typical of old fluorescent tubes. I haven't bothered opening any of them up, but it is obvious that the electronic components are failing long before the fluorescent tube has reached end-of-life, and they're barely lasting longer than incandescent bulbs in the same application.

    Since this keeps happening, it's soured me on feit electric and cfls in general. cfls contain mercury, require more energy in their manufacture than a standard bulb and we keep going through them at a prodigious rate. feit electric's insistence on using the cheapest, most marginal electronic parts is the product's undoing, and will ultimately be the undoing of the push to force cfls on an unwilling and rightfully suspicious public. they are not a good deal for me, for the u. s. balance of trade, nor for the environment.

    For the record, i'm a degreed electronics engineer, and a registered professional engineer in california.

  • Na
      13th of Sep, 2009
    +4 Votes

    I have the same problem with all of the flouresent Feit Brand bulbs that I purchased at Costco. I have contacted the company several times and they have sent replacements but I just quit doing that because they went bad too. I purchased some different brands at Home depot and none of them have gone out on me yet and it has been about a year. Most of the Feit bulbs were lucky if they lasted a month.

  • Fb
      10th of Jan, 2010
    +3 Votes

    I agree. I purchased feit bulbs and they have indeed been disappointing. one bulb out of 8 was broken on arrival in the package. furthermore the durability has been quite poor. I would not recommend this product.

    Fb meyer

  • Gw
      19th of Feb, 2010
    +3 Votes

    Same here. Some Feit bulbs haven't worked right out of the box and others have only lasted a short time. I replaced all my bulbs with Feit bulbs purchased at Costco. I even bought a couple colored lights for Cristmas and one of the two didn't even last the season. I've switched to other brands and have had no problem so far. I think Feit quality is just poor.

  • Br
      24th of Feb, 2010
    +4 Votes

    It is not green if it burns out in a few weeks.

    I've had a number of Feit Electric Compact Fluorescent bulbs, both at home and at work. They've been installed properly (not getting too hot). But they burn out at an alarming rate. Cheap cheap cheap. I make a point, each time a Feit CF bulb burns out, to call the company for a replacement. But that's just because I'm seeking a way to get them to improve the product. I realize it is a waste of energy, money, and effort to buy and install a low quality (and incidentally, high mercury) bulb. Cheap is not value, cheap is not green. My most recent Feit bulb? A 200W equivalent replacement from Fiet used in a stand up office lamp. Yes, the replacement started to flicker horribly, and then it went totally dark, after less than a month's use. Some "EcoBulb" indeed.

    Last month: my wife reported a pop sound and an acrid burning smell which we could not locate. We knew something plastic had melted, but looked for 30 minutes before finally finding the still mouldering remains of... you guessed it... another Feit bulb in an overhead track lamp. There are black streaks coming out of the bulb base, and the entire house stinks. This was a Feit 13 watt bulb that came with our rental. The bulb was properly installed, and in no way enclosed by the track lamp.

  • Di
      29th of Jan, 2011
    +3 Votes
    Feit Electric - 18w cf bulb--smokin!
    Feit Electric
    Michigan
    United States

    Working in my basement and came upstairs, leaving the lights on.. and I was smelling electrical smoke.. went back down stairs and the light was out and smokin!!!.. guess I better go pull the rest of those bulbs!!..

  • Ft
      12th of Oct, 2011
    +4 Votes

    I've been buying theb feit bulbs at costco and i've also been thoroughly disappointed. it's interesting to note that the r30 bulbs 15w floods seem to hold up pretty well. it's the 23w r38s and 23w r40s that fail in 6 months or less. these bulbs burn out much sooner than incandescent bulbs. let's do the math. 6 months = (30 days * 24 hours = 720 hours). so these bulbs would burn for 720 hours if they were left on that whole time. but they're not. so they're failing after only several hundred hours of use? that's pathetic!

    I also use the 11w globes in the bathroom. they're totally opened with plenty of air around them. these bulbs last 6 months at best, usually much less. the incandescent bulbs they replaced lasted 7 years. the bulbs don't even last 7 months.

    I called feit to complain. they did nothing for me because the bulbs were more than 2 years old. I made the mistake of buying a few boxes at one time at costco and using them slowly over a couple of years.

    Do yourself a favor and do not buy feit electric bulbs. i've used phillips bulbs that lasted several years. I got some no name brand r38 flood that is now in it's eighth year, and it still going strong.

    The only saving grace for buying these bulbs is costco's no-questions-asked return policy. if not for that, I wouldn't go anywhere near these crappy bulbs.

  • St
      31st of Dec, 2012
    +4 Votes

    I have also had terrible luck with the Feit Globe Bulbs, # C 11g/4. I also puchased a bunch at Costco. Over 80% of them have failed. Unfortunately, I did nothing in the beginning when they started failing except assume I had a bad one or two and disposed of them. In the last couple of months I have had six more fail after approximately 1- 1 1/2 years, and yes, they were installed and used properly! I only had two on hand when I called Feit to complain. They said that they were out of warranty. Not very green if you ask me! I wll never purchase another Feit bulb as long as I live! Anyone have a recommendation on a good fluorescent bulb MFR?

  • Jo
      14th of Mar, 2013
    +4 Votes

    I have had similar problems. They only seem to last about 6 months. I contacted customer service first via email
    And they spent a lot of time jerking me around asking for different number off the bulbs,
    They did promised to send replacements, but then they told me to call customer service.
    So I did, and the customer service rep was extremely rude, long story short they refused to honor the warranty

    From an engineering perspective, these bulbs are simply a poor design.
    It's not the actually florescent element that's burning out, the control electronics are failing
    Most likely due to poor thermal design.

  • Wh
      26th of Oct, 2013
    +2 Votes

    Feit incandescent bulbs used to be good. their cfl bulbs never lasted as long as claimed on the packaging. now i'm finding that their led bulbs don't last at all. the company's quality has plummeted. i'm surprised costco still handles them.

  • Do
      14th of Nov, 2013
    +2 Votes

    Bought a 10 pack 60w cfls. I noticed they seemed to fail fairly quickly so I started writing on the bulbs the date I installed them. they seem to last less than 3 months of about 2-3 hours a day use, less than 3% of the claimed the 10, 000 hour average life. the 2 year warrantee is only from the date of purchase so it is useless if the bulbs have been stored as a backup for when they are needed.in addition to being a rip-off of the consumer, these do the opposite of helping save energy and natural resources.

  • Ji
      27th of Feb, 2014
    0 Votes

    I am having the same issues. note the attached picture. am waiting to hear back from feit.

  • Ji
      27th of Feb, 2014
    +1 Votes

    Let's try this again.

  • Do
      2nd of May, 2014
    0 Votes

    It took me a while to catch on.. There are several problems for me with these bulbs. First off, trying to identify the bulbs manufacturer is a problem. The only marking that helps is a non-descript "F(C)", which I guess is supposed to be their Copyright. The other problem I have (aside from the short lifespan) is the bugus relationship between the actual power level and the corresponding level in Watts.

  • Si
      13th of Aug, 2014
    0 Votes

    I agree with all the negative comments. I was in the bathroom when my bulb blew. it sparked smoked then put off the smell of burning plastic and what I believe to be mercury vapors. I began to choke and ran from the bathroom. I have tried repainting but the smell remains as does the cough I have. but all is well they sent me a new feit electric bulb. how about money to paint again?

  • Si
      13th of Aug, 2014
    0 Votes

    Look!

  • Si
      13th of Aug, 2014
    0 Votes

    Look no fire my,! is mercury vapor poisonous? uuu yes!

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