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FashionNova / shipping!

Posted: Oct 14, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Montebello, California
United States
I ordered $75 worth of items on 10/11 and was qualified for free two day shipping, well now it's Saturday the 14th and I've gotten no update! No tracking, No shipping, No email back! The phone service is just useless and I just want to receive the items I paid for, how is it taking so long but you took money from my account the same day I made the purchase??
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Online Scams


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N  17th of Oct, 2017 by  User  Agree Disagree 0 Votes
that is so bizarre, i've been an avid shopper there for quite a while.. I know i don't have much "help" or "hope" to give.. One thing i can say as i've watched the company grow is that the shipping process is taking longer and longer.. If you send an email, they'll probably refund you the shipping cost.. if anything, in store credit (it's annoying but thats the only way i've successfully recieved a refund from them).

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437 S Broadway
Los Angeles
United States - 90013-1102
+1 800 222 1811
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