My Wife went there today for a simple hair trim. Her hair is straight, parted in the middle. She asked for it to be trimmed to the level of her chin. The result was a VERY uneven cut, above the bottom of her ears. They left her hair wet and uncombed. I was shocked to see her when she arrived home. She wept after looking at herself in the mirror. Her hair looks like that of a little boy.
I called to complain, to be greeted by a woman (Nora) who spoke in broken english and hung up on me when I asked to speak to the management. I called back two more times, and reached an women who spoke good english. She told me that one of the owners would respond to my call, but 'don't hold your breath'. No response to that call, WELCOME TO AMERICA 2008!