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Fandango / horrible customer service

1 United States
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Fandango gives out promo codes for free tickets through vendors and themselves. I received one of these at Sundance and it has the expiration date of 2/2/09. When I went to use this on 2/2/09 it stated it was "EXPIRED". The general and complete rule of business practice is that a coupon is good THROUGH the day of expiration and not PRIOR. They do not state this practice of it expiring at 12:00am on that day by the code, and refuse to honor afterwards, even after complaints and their own cs agent agrees it is a poor practice. DON'T USE FANDANGO. Horrible customer service and deceptive business practice.


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