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Factory Direct Cellular / order not received

Pearland TX, TX, United States Review updated:
Contact information:

Placed an order for 2 cell phone batteries. They received the order, charged the credit card and didn't send the order. They have no phone number to contact, which I didn't know at the time of the order. The first email said I'd receive the order in 3-5 days which I did not and now they will not answer emails or refund my money even though I have emailed numerous times. I'd like to get a refund to my credit card because I've never received the order.


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  17th of Feb, 2009
Agree Disagree 0 Votes

Factory Direct Cellular - Bad service
Factory Direct Cellular
United States

Terrible product and service! The battery I received from them was very poor and became unusable a little over a month of use. After a month there are no refunds but you can ship it back for an exchange but the costs of this approach the costs of a new battery!

They sell very, very poor batteries.
  6th of Jul, 2011
Agree Disagree -1 Votes
Exact same thing happened to me, word for word . Would like to find a way to get the word out there, this is so wrong.
  6th of Jul, 2011
Agree Disagree 0 Votes
This exact thing happened to me also word for word. this is so wrong. Need to get the word out there and shut them down.

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Factory Direct Logo Factory Direct
Customer Care Service
Overall Satisfaction Rating

5 Reviews
501 Applewood Crescent
Canada - L4K4J3
+1 905 660 5030
+1 905 660 9793
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