Eyemart Express / no tools to adjust glasses?

OK, United States
Contact information:
Phone: 405 324-0000

I went into an EyeMart Express to have my glasses adjusted as they were getting very loose and wouldn't stay on. There were two other customers in the store asking for adjustments as well. When it was my turn for service, I showed the girl what needed to be done and she said she didn't have the tools to fix them. ?? This is a company devoted to eyewear fitting and repair! I drove home and my brother actually had an eyeglasses repair kit with small screw drivers and fixed them in 30 seconds. I feel like they were just weeding out work they didn't want to deal with.

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