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Express Oil Change / Washer fluid

1 Huntsville, AL, United States

I almost never complain about service. And this might seem kind of trivial, but it is a potentially dangerous situation. The last two times I had my oil changed this winter [protected]), the windshield washer fluid they used froze when the temperature went into the upper 20s. If you are driving where salt is used on the roads (I drove north from Huntsville, AL...we don't use salt), you know how fast your windshield can become covered in salt. I complained a couple days ago, and the service technician said "look, the water's blue". It's not the COLOR they add to the water to lower its freezing point, it's the ALCOHOL...which seems to be almost non-existent. I told them to put in the computer to not add washer fluid to my car again. Express Oil Change is just asking for a lawsuit when someone gets in a wreck because the driver can't see through their windshield.

Feb 25, 2017

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