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Eureka Forbes / Aquaguard Total RO Smart / Purposely not selling spares to product owners

India Review updated:
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I bought AQUAGUARD TOTAL RO SMART from Eureka Forbes in 16 Aug, 2006. In 10 Aug, 2007, the product gave me some problem and when i registered a complaint, the Service Engineer came and replaced the RO membrane with old one which he has brought. It was working for one week and after that it was giving problem. When i approached the Service center, they said that the warranty is over and i need to sign an AMC with them for Rs 3500. I found that the problem is with RO membrane and if we replace, the product will work fine. When i approached them, they said that they will not sell the spare like that, i need to sign an AMC, then only they can do anything.

Till now when i contact them, they used to tell " No Stock"


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  4th of Feb, 2009
Agree Disagree 0 Votes
These are worse than beggers and need to taken to the court. PleASE TAKE THEM TO CONSUMER COURT.
  4th of Feb, 2009
Agree Disagree 0 Votes
horrible beggers these peopple, u shud take them to consumer court, y dont u do that. u have given them hard earned money and u deserve the best service and if they are not giving the same then take them to court...
  3rd of Mar, 2009
Agree Disagree 0 Votes
Definitely, the compnay AQUAGUARD should be punished for cheating or dplaying this kind of games. Very cheap and stupid company.

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B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel
India - 500028
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