I ordered a product in October from Etihad Rewards Shop but could not contact merchant to change the address. Rewards shop then cancelled order and took a long time to put back the miles .In the meantime some miles have expired .They said I can reorder the product but they expired some of the miles . I am not getting a reply from them regarding this despite sending numerous emails.Please can you urgently look at this.
Hi there, can you please send us your Etihad Guest Number in private message to check with our Etihad Guest Team for you? Thank you. *Marc