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Eskom Holdings / I am complaining about service

Johannesburg, South Africa

It's now 3 weeks that we do not have electricity at home. Our electricity was changed from paying monthly to the prepaid boxes however the prepaid box we were provided does not work and when we called the eskom at the randfontein branch we were told it is an error on their side and it will be rectified. To think this is being done to people who's accounts are up to date yet we don't have electricity, what pathetic service is this. Lerato from that branch and her colleagues just keep reassuring us that they are on their way to rectify it but nothing is done. ..what is this, some kind of fraud, perhaps giving our electricity to people who bridge their supply.

Am
Sep 26, 2017

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