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1 759 north division streetBuffalo, United States Review updated:

Okay, this is what you do:

1. Call epoch [protected]

2. You'll be asked for the card number being billed - they need it to find your record of charges

3. Give them the number without wasting 10 minutes arguing which will result in you giving it to them anyway [if they're billing you they already have your info, they just need to locate your acct details]

4. They'll tell you what the charge is for

5. If. . . [and only if you seriously did not make this charge - and they can check by ip address which is retained for every transaction]. . . If you did not make the charges, 'tell them!!!'

6. Tell them it wasn't you and not only will they reverse the charges but they will help you find the people stealing your identity - they'll tell you how later on in the conversation
7. Wait 2 - 10 business days for your refund to post

Seriously, their phone number is on your statement every month right next to the charge. Try calling them to resolve the matter. It's a 5 minute conversation at best.

For the most part, the charges are a result of failure to cancel your monthly membership or trial period. If i remember correctly, it's the 1st 3 lines of terms and conditions on every site we billed for.

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  • Ja
      20th of Apr, 2008
    0 Votes

    This company is doing this to a lot of people and the only way to stop them for good is to cancel the card they are charging to and have it reissued.
    I have been being charge since 12/07 and it has added up to 235.67.
    The charges that came in on this months statement are being refused and I have canceled the card they are using.
    It is to bad that canceling a card will show up on your credit report but this is the only way to stop this type of fraud.
    If you are recieving these charges close the account and they will issue you a new number and card.

  • Xi
      25th of Apr, 2008
    0 Votes

    I just got charged by "" for a pornographic web-site supposedly. I talked with their on an "e-chat", and they guy sounded pretty suspicious... His spelling was real bad and he asked if I recognized an email address that was similar to my name and included MY BIRTHDATE!! And their phone numbers just end up hanging up on you...

    Someone has an email account with Yahoo! and is impersonating me and has my check card information!!

    Well, I cancelled the card and emailed "Yahoo! Abuse", but I'm furious! I wish there was more I could do!!

  • De
      4th of Sep, 2008
    +1 Votes

    I called the number that was on my statement and was told charges would be stopped. Lets see what happens. Good luck to the others

  • Ur
      9th of Sep, 2008
    +1 Votes

    I called the number on my statement and I told them that they were charging me since May 2008 and I told they that i didnt know what EPOCH was and i told them to cancel the charges to my credit card, they canceled it and they told me I will recieve a statement by mail saying that it was cancel. By reading the comments that other people left I called EPOCH and they stopped charging my credit card. So lets see what happens next and I hope they stop charging. Good luck to other and I hope this stops soon.

  • Do
      11th of Sep, 2008
    +1 Votes

    Yesterday while checking my account online, I happened to notice a $29.95 charge from EPOCH.COM. I called the number and spoke with a woman for about five minutes. I finally convinced her that I knew nothing about this charge, I didn't make the purchase of whatever and that I wanted my money refunded.

    I was told that the company would do an investigation and that my money should be returned to me within seven to ten business days.

    I immediately wrote down what happened and turned the letter into my credit union. My debit card was cancelled as of the day the fraudulent purchase went through and the credit union returned the funds to me.

    My credit union will be doing their own investigation. I now have to wait for a new debit card which is only a minor inconvenience compared to what might have happened.

    I'm curious as to how all of this is going to play out.

  • Pa
      7th of Oct, 2008
    0 Votes


  • Ri
      7th of Oct, 2008
    +1 Votes

    My wallet was stolen when some idiots broke into my business. There are charges to a credit card from and when I phoned they could not locate the charges to my credit card. They said they were probably under a different name??? I thought if you used a credit card number online, the name on the card would have to match for it to go through...boy was I wrong. That's probably why some of you are finding it on your bank stmts without ever losing your account number. Its scary that someone could just type in a bunch of numbers and add any name and the charge would go through.

    I'm sure they were on my laptop they stole while they watched their porn!!! FREAKS!!! Fortunately, they were ###ed enough to leave fingerprints. I cant wait till they are arrested and I can sit in the front row of the courthouse with a sign that says "free porn in jail"!!! should be out of business.

  • Pi
      29th of Oct, 2008
    0 Votes

    Getting money under false pretence

  • Th
      30th of Nov, 2008
    +1 Votes

    01 december 2008
    Wow im in Western Australia and noticed the EPOC bills on my Credit statement since last year. I complained to bank in Jan 08and then saw them again just before ordering a new Card for same account with new numbers in June 08 Now I see they have been billing my card again same account New Numbers!!
    I have been too busy to get to a printer to print off a Complaint form to Fax to my Bank until today. Now I have to phone the Epoch people really early in my morning as they are 17 hours behind LA thw phone Number for any Aussies to call is ...00111 424 645 10 88. But I will do things thru Bank 1st as they will get me last 3 months of un Authorised deductions refunded to me Good luck I hope this helps the Aussies PS I AGREE EPOCH SHOULD BE OUT OF BUSINESS IF THEY CAN CHARGE OUR ACCOUNTS WITHOUT A MATCHING NAME TO THE CREDIT CARD NUMBERS...!!!

  • Da
      23rd of Apr, 2009
    0 Votes

    i'm being charged a monthly fee for no services

  • Za
      2nd of Jul, 2009
    +1 Votes

    I think most people here are lying and trying to cover their butts after signing up for porn sites. They are just the processor and just take the information and send it along to Visa or whatever card company it is and if it gets validated at that end, they go through with the charge. Most sites that they process for say that the bills are recurring unless you tell them otherwise.

    I was able to cancel a subscription quickly (in about 5 minutes) and I haven't been charged since. Don't get mad at a customer service rep because you're trying to cover up your porn purchase.

  • Mi
      3rd of Sep, 2009
    +1 Votes

    I'm not only mad at this but my Fiance because he has just throws his infor all over the web. We were getting billed for Free Credit Report .com this Green Moblie and now I discovered this crap. Im a stay at home mom of 2 boys and he needs to be more responsible with his money. Im going to tell him just to cancel his card because this is ###!

  • Do
      23rd of Sep, 2009
    +1 Votes

    Well I'm glad I found this site.. now I know NOT to use EPOCH with my CC. I'm getting the idea they are not in to abuse and / or fraude, no there is an other problem... there software and server sucks as there customer service!

    I did not use my card but the Dutch system iDeal... could not registrate with my name, couse in there vision a name can have only 2 words... I complaint by email... no responce! Ather finding the solucion... a sever error.

    This morning made a payment, after completing at my banks site... a sever error on the EPOCH webserver...
    gone is $ 20.- ... my bank will return it but...

    For me, no more EPOCH

    My advice, inform the one your buying from about the bad job EPOCH does, if they get complaints and less oders from that site, they will have to improve or they are out of bussiness one day soon.

    DdeJ, Amsterdam

  • Af
      16th of Oct, 2009
    +1 Votes

    I just got a BS charge on my debit card from

    I called the number on the statement immediately to find out what it was about. The process on the phone was so smooth, I could tell they get this all the time. It almost leads me to believe is somehow in on it. They get money for the transactions processed and they obviously store all kinds of credit card info if they are a processing company. What would it take for them to just throw random charges on peoples accounts? How many slip through the cracks?

    The guy told me I have to file a police report about it. He also told me "someone stole your identity." My ###. Some less than honest online merchant or processing company used the number from a website I previously purchased something with.

  • Ti
      21st of Oct, 2009
    +1 Votes

    I just noticed charges on a prepaid visa card we had laying around the house. We never purchase anything online for less than $20-30 and there were tons of little $1, $2, and $4 charges adding up to around $20, assuming no one would notice I suppose. Once in a while I will check the balances on old cards laying around and I found all of them stated "EPOCH.COM*MANSTERMED" coming out of CA and we live on the East Coast. So I guess I will be calling them as well. I do not know how any of the information could have been obtained, but it is a royal waste of my time.

  • Si
      24th of Oct, 2009
    0 Votes


    I have been see that money has been leaving me account since september this was after i join to Amzon, i know that it is not Amzon who have given out my bank details, but i would like it if Epoch returned the money that there have taken.

  • Ep
      3rd of Jan, 2010
    0 Votes

    Epoch supports under age children to perform illegal sex act.
    Report epoch and all members to the FBI and lets put this site to bed.
    Epoch is an illegal running business that supports teenage sex and possible allegely child pornography and their are a sex ring and this site need to come down.
    All sex sites should come down.
    Have one website server and all sex site there. There is nothing wrong with sex uisng teenage girls etc. is so illegaly epoch is a cover business supporting and using the cost of young girls for profit.
    Epoch is a phony business and should be shut down.
    Email the FBI the type of real websites they support.

    Best of luck the fight is on I assure you within 1 year epoch will be close 01/jan 2010 or brought to jail on charges.
    Again using under age kids for profit shame on epoch
    epoch a looser shut epoch down.
    This is the main site that host and market child pornography allegely...
    there a link I am afraid to even post it. The name they use what happen to happycouples sex. why such vulgar domain name and vulgar images. Get real.
    stop child abuse teenage abuse and have these men castrated...

  • Ep
      3rd of Jan, 2010
    0 Votes

    Epoch is an illegal marketing company using teenage girls for profit. Then allegely using well established kids sites to attract sales. this is so illegal. We are filing a civil class action against Epoch. email internet related sites. The FBI is very interested in epoch false marketing. Supporting teenage girls and younger allegely for profit. We have all the links on our website. How dare you. these images are stuck in my head. Using these young girls for profit shame on your epoch. I do hope and pray.
    Yahoo+Google and the FBI and or will block your ip. It might not happen in 24 hours yet I assure you it will happen within 12 months.
    You put my link up on one of your vulgar sites using teenage girls for sex I would even think of doing. Those images are stuck in my thoughts. civil actions will be brought agains epoch for supporting allegely teenage and younger girls for profit.
    BOYCOTT EPOCH BOYCOTT EPOCH marketing company.
    Watch who you sign up with
    regards concern victim of epoch marketing scams

  • Ep
      3rd of Jan, 2010
    0 Votes

    DFT Internet Media Presentations

    Epoch is allegedly using your website links, by placing your link on their teenage porn websites, for marketing purposes, Without your knowledge. It is so offensive, vulgar, improper, the content of young teenage girls. Epoch is marketing company exploiting young innocent girls for profit. SO vulgar the websites content with teenage kids. This company allegedly is attaching your website url on their webpage for a day then click to get high ranking. Without your knowledge or permission. The images are so unacceptable from Epoch customers. The graphic material is horrific to see such young girls doing this. No money is worth the payment the mental scars they will have. These girls have to do paid sex. I am allegedly this, the girls are under age. We have snap photos of the actual links on this horrible sites. Sex is beautiful anyone who would performsexaul acts like this need help. Epoch / marketing company is illegally using your website url to gain high ranking without your knowledge or consent. DO not support adult websites and teenage children. Descent sex this is so vulgar, And should let their customer know exactly what the profit is supporting. To their money to help young girls instead of exploiting them.
    This is one dumb dame website you cross over the line. And I swear it might take us 1 year or longer you will loose your domain name and if possible the FBI will arrest and broad members. I do hope your stock falls and loose your domain name. One day this business will be closed down.
    If you are signed up with Epoch I strongly suggest you get a refund. This company has a great website that is misleading.. Where there is no mention that they are marketing 99.9 % of teenage sex websites. Thus then capturing your high ranking website, using your link on their site then remove it. Yet the damage is done… clever yet illegal. Domain name url are copyright protected.
    In your stats you will see the referrer links. This is illegal to have these links without your permission
    Email and report this site to the FBI or and have this site Ip disabled. Protect women from being exploit and protect your website and stop EPOCH for using your website illegally. This is an alleged claim evidence can be presented upon request.

  • Da
      15th of Apr, 2010
    0 Votes

    This all very interesting because I just noticed a charge for 39.95 on my card that has been going on since 2007. (don't ask why it took this long to discover it I just glance over my statements, so much for that) I called Epoch and they said they could credit 4 months. Why Has no one started a class action suit?

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