I am a provider on Elance. I was awarded a project by a buyer who apparently has a good track record on Elance. It was an Escrow funded project but even sending two reminders, the buyer did not fund the project. I completed the project, it has been two weeks since then, Elance confirmed the job as being complete since there was no response from the buyer and still I have not been paid. The buyer sent me an email saying he was very happy with my work, said he is using a new credit card and that needs to be authenticated which takes only 3 days, it has been almost a month and till date the project remains unpaid.
Elance states that if a buyer does not fund an escrow project, it is not their responsibility. I don't understand what policies they have for safeguarding the interests of the providers.