Choice Hotels International

I booked a room with EconoLodge 2458 N. Central Expressway, Richardson, TX 75080, scheduled to check in on Feb 5, 2011, due to the weather in my city, I wasn't able to make the trip... being that there was bad weather there in TX they should have understood flight cancellations &/or unsafe traveling conditions... I called Fri & spook w/ cleark at front desk he said they haven't laxed the cancellation policy, I explained the situation he was like he can't do anything & refused to give me the # to the corporate office. I called at least 4 times on Sat, no one ever picked up... called about 5 mins ago & same guy states sorry no change in cancellation policy there's nothing I can do, still refusing to give me the # to the corporate office... poor business