Easy Life Furniture / delivery of furniture
I purchased a couch and love seat at Easy Life Furniture last Sunday, and was promised delivery for today, 2/7/09. When my furniture hadn't arrived by early afternoon and I hadn't received a phone call, I called the Easy Life store and was told that my salesman had put down my address as a city 30 miles from me. Apparently they wrote down the wrong home phone number also (they said it was missing a digit) so when they called instead of calling the 2nd work number I provided, they just didn't bother to call at all. At 1:30 p.m. I am told by them that they couldn't possibly find time to drive another 30 miles to deliver the furniture today, and that they would deliver my furniture on the following Thursday. The only problem with that is I put the couch and love seat that I am replacing outside yesterday to facilitate the move, and it has been pouring rain since yesterday and my old couch and love seat is cloth. I am having a birthday party for my daughter tonight, and I have no living room furniture, except for the tables. I then asked the store manager Christine for my money back, and she told me since I paid by check it would take two weeks. The check has already cleared my bank, and with the internet being what it is, that would have been easy to prove. I would just suggest anyone beware of a purchase from them. They have several hours to correct their mistake, but refused to do anything but make me wait until next weekend, or wait for a check for 10 to 14 working days.
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