Tepperman's
reviews & complaints

First problem is.

I bought table with 6 chairs on Jan.

I received table after 1 week.

but order of chairs is wrong, I just got only 1 chair and I received five chairs after one week. but one chair was broken. finally, I got last chair on end of Mar.

oh my god.! I need all most 3 month for combine of all table and 6 chairs.

second problem is.

I bought a sofa on Jan.

They told that I could get sofa about after one month,

but delay~ and delay~ and delay

Today is 5 Apri, 2022

The result is?

not yet,

My family live without sofa.

It is so inconvenient to not have a sofa.

how long should I wait?

Plz solve it.!

Madam/sir

I have made a purchase of a Twin mattress and a king-size headboard from Tepperman's Windsor Showroom outlet, for which delivery to Chatham was arranged 12 of March, against payment of 61+ dollars.

Unfortunately, the delivery crew missed this date, and customer services rescheduled it to occur on 26, March 2022 after multiple complaints and Phone calls

Today is 27 March the delivery didn't take place and I am still waiting for an explanation.

Kindly do the needful to resolve the situation

Thanking you

Raiman (RAY)

Omg.Teppermans are you kidding me,

whirlpool frige freezer new broke 2 months after purchase,so lets do the day purchased,july/11/2021 .Numerous phone calls to teppermans and whirlpool requesting a delivery date,3 different dates and still no fridge.I am told now new replacement will not arrive until april/may 2022.

Goimg on one year without a fridge freezer,what a joke.Teppermans has a policy not to refund our money so we can go somewhere else.I am a hard working man and work very hard to support my large family and we have been without a fridge freezer now for almost one year.Teppermans dosnt care about thier long time loyal customers,teppermans what a joke.We are dropping off the fridge to thier front door and they can keep my money,lesson learned,

On Saturday January 15, 2022 I had the worst experience ever. I had just got a new sectional from teppermans and was very excited. I was told to have the room ready for when the delivery guys got there. So I did my part and got my old couches out and put to the road as they are now garbage. The delivery guys showed up and from the very start were very rude. They were tossing my new couch cushions around and not caring. They told me they couldn't fit the couch in, which they could have but they didn't try. My old couches are bigger than the new ones I had just bought as I was downsizing when I bought my new couches from teppermans. They took my couches and left. I was then told I could go pick the couches up from the store. First of all I should be granted free delivery at this point. But now I have to get people to pick these couches up. I went to the store to see when I can pick the couches up and was told the couches were brought back to London. So now I have to go 3 days without furniture in my house. I am 5 months pregnant with no furniture. I am never going to go through teppermans again. Something needs to be done about this. Worst experience ever. I would recommend the brick or Leon's over teppermans any day.

Teppermans got me to purchase the 5 year warranty on my sectional told me if I have dogs I need the warranty cause it covers everything... The couch seam blew out and teppermans called it natural wear and tear treated me like garbage and refused to do anything to help me what so ever I went into the store in sarnia extremely rude and unprofessional staff

We bought a washing machine and dryer from teppermans in 2018. We have had nothing but issues with it. Warranty repair people expect everyone to just be available when they decide to come. They have repaired various components in the washer over at least 3 visits. This time it has once again stopped working and flooded the floor with water. Teppermans passes it off as being the warranty people's sole problem even though the warranty was purchased through them. We have been down at least two months in total waiting for repairs. Would not buy from teppermans they don't support their products

ON 11th JUNE 2021, I was at your Windsor office to purchase a no of furniture which were scheduled to be delivered to my Sarnia address @ 298, Laurentian Crescent on 25th June, 2021.
To my surprise, the items were delivered in piecemeal and as I write this mail the DINNING TABLE is still outstanding.
The last delivery date was on 16th of July and to disappointment the delivery guys could not assemble the table, they claimed the table was a wrong one and was returned to the company.
No explanation has been given to me and no new date communicated as to when the new table will be communicated.
I called the customer care twice but was told I will get a return which I never did.
I look forward to a lasting solution as my kids and I are being forced to eat without a table.

THANK YOU,
OLUSOLA AYANBADEJO
298, LAURENTIAN CRESCENT
2267242837

Purchased recliner 03/04/2021
Reported the issue 04/08/2021 - zipper broken under seat - padding came out
Customer Care - reply 04/11/2021 - waiting for parts overseas
since that time i received 2 updates, the latest being today with the same response - waiting on parts from overseas. I explained that 3 weeks after receiving the recliner the issue occurred. He was quick to correct me it was 4 weeks after receiving the recliner. i told him this is ridiculous and asked to just replace the chair. I was adamant that the parts need to come from the mfg.
I am very disappointed in Tepperman's responses in dealing with my issue.

After this matter is resolved (when that may happen who knows) we will shop elsewhere for sure.