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Easy Life Furniture Complaints & Reviews

Easylife Furniture / manufacturers defect of couch

Br

After 10 months of lite use of our couches the leather began to show the lining beneath the leather near the seam. So we have ugly white patched of missing leather which only seems to be getting worse. I had purchased the extended "accidental" warranty by Guardian that covered the first...

All of Easy Life's Beds / mattress and bed frame are four inches apart!

Ha

All of Easy Life's BedsOn March 6th, 2011, we purchased from Easy Life Furniture a dining room set (table and 8 chairs), Monroe king sized bed frame, simmons beauty rest king sized mattress and two matching nightstands. Total price was around four thousand. We had the furniture delivered to us a week later. One...

Easy Life Furniture / bad service, poor quality

Ho

Buyer beware, fraudulant company called easy life! Sold us couch from company out of business knowing it was defective and bad design so they didnt get stuck with it!! We purchased a couch from this store in may 2009, by july the recliners did not work and the cusions on the hide a bed part...

Easy Life Furniture / defective merchandise non-refundable

Pe

I ordered the "Cosmo" bedroom set which included dresser/mirror, nightstand, and bedframe that came to a total of $966.00. Again as previous people have reported, they are very nice and accomodating while making the sale. It was delievered to my apt. on Saturday within a reasonable amount...

Easylife Furniture / defective mattress

Ve

I purchased a set of Mattresses from Easy Life in January of 2010 for 1, 086.00. After sleeping on the mattresses for about a week my husband and I noticed that the mattress was getting a large lump across the center of it. Concerned with the problem I called Easy Life in Ontario where I...

Easy Life Furniture / damaged ottoman

Sm

I purchased a sofa and ottoman combination from the Ontario Easy Life store from their sales person, Jan, on February 6th 2010. Once I received the sofa and ottoman I noticed that there was a tear on the leather ottoman. The sofa looked fine and was in good shape. I called Jan, the sale...

Easy Life Furniture / customer service - warning! mislead

Oc

I thought I would contact your office first to see if I can resolve an issue. On Saturday March 6th I came into the Easy Life Furniture in Cerritos. I was interested in financing a sofa set using the no credit check financing. I had a few sofa sets I was interested in and I submitted an...

Easylife Furniture-Ontario / customer service

La

I bought a floor model sofa and chase on 7/21/09. The only reason we took the floor model was that they were no longer going to carry this item. After inspection at the show room we noted on the sales receipt that few mars on the surfaces. When delivered the delivery men set up the piece...

Easy Life Furniture / defective furniture

Ka

I must say that I am extremely displeased by the way my husband and I have been treated by your company. We purchased a new sofa and cocktail ottoman on July 6, 2009. We had the items treated, therefore we picked them up on Wednesday July 8, 2009. Once we got them home, the ottoman i...

Easy Life Furniture, Oxnard, CA / incompetent staff

Pi

How simple is it to order a sectional and coffee table??? Upon the first delivery we noticed a chip in the wood of our coffee table and was told we can keep it while the replacement was being ordered. The sectional looked fine, so we thought. The next week the friendly delivery men arrived...

Easy Life Furniture / complaint about the complaints

Da

I have to say I've read all these complaints about Easy Life Furniture and I have to say it sounds like a competitor of theirs making stuff up or something. I bought a beautiful bed and couch from there and it was the best deal and service I've ever experienced. They delivered...

Easylife Furniture / warranty

Ca

We purchased a set of Leather Sofa and love seat from Easylife Furniture Northridge store in late 2007 for over $1600. We purchased additional warrantee and were told we would get free inhouse inspection and repair or replacement. Shortly after a year, we noticed the cushions were much...

Easylife Furniture / poor quality furniture

Un

We bought furniture from easylife furniture. The dining room table looked very nice until my wife cleaned it. After she put pledge on it she wiped off most of the finish Had it for one week. Called store, gave me corporate cust Service, they told me we used the wrong stuff on it. So they...

Easy Life Furniture / delivery of furniture

Na

I purchased a couch and love seat at Easy Life Furniture last Sunday, and was promised delivery for today, 2/7/09. When my furniture hadn't arrived by early afternoon and I hadn't received a phone call, I called the Easy Life store and was told that my salesman had put down my...

Easylife Furniture / employee morale

Un

not only does easylife not care about the customers, they do not care about their employees. i have worked for the company for a period of time, and have experienced there non committal to there customers.the sales staff has a monthly quota to achieve, if we do not achieve that quota three...

Easy Life Furniture / beware of hidden non returnable policy

Tr

We went to the store on 11/28/08 to buy 2 bed frames and 1 bunky board (kid 's furniture). The saleman checked and told us that what we want are in stock so we went to one of the sale desk to do the paperwork. We were not aware of the company's no return policy since there was NO...

Easylife Furniture / bedroom furniture

He

We bought a bedroom set from easylife and it was such horrible workmenship they replaced it 3 times each set getting worse then the first one...They offered for us the showroom set we didn't except. We asked for a refund of our money and they said that they don't do refunds that...

Easylife Furniture / poor product; poor follow-up

No

We purchased furniture in August of last year. Several months later we noticed a tear that starts at the seam. I went to the Cerritos store directly in May, a few weeks before Memorial Day, and I spoke to someone who told me that a representative would have to come to our house to inspect...

Easylife Furniture / poor quality & horrendous service

Ma

The saying, "you get what you pay for" is indeed the case with this company. They have the worst customer service, far worse than any cable company. And their product, well there's a reason why their prices are low...they sell defective and poor quality items. We purchased a leather...

Easylife Furniture / very poor customer service

Am

We bought our dining set from Easylife Ontario branch and we were surprised with the irritating cosmetic defect. There were several and obvious "pin holes" irritating to the eyesight all over the side chairs and arm chairs. We called the store several times but I got stressed out from...

Easy Life Furniture / Knotting Hill / custom made collection nightmare!

Na

We bought a kid collection called "knotting hill" for our 3 yr old daughter. When the custom furniture was rec'd after 6 weeks of waiting the color we chose was white and we ended up getting "oof white" mixed with bright white on different areas of the furniture. We contacted customer...

Easylife Furniture / poor service!

Lu

I bought my bed 0n in September of 2006 and by July of 2007 it was already broken. I called Easylife and after two weeks later they send out a tech. that only took a picture of my bed and didn't fix it after that I had to wait 3 more weeks to get an answer from them. While I slept on the...

Easylife Furniture / customer service!

Ca

My experience was in the Ontario store. I had a salesperson that was very nice but that's where the good customer service stopped and the BAD customer service started. I was taken to a desk to write up the order and pay and when the salesperson asked about a pillow that was showing...

Easy Life Furniture / their moral as cheap as their prices!

Pe

I went into Easy Life Furniture to purchase a bedroom set. After I picked out the set they told me it would be in-stock and ready for delivery within 4 weeks. So on April 8th I ordered the furniture, it is now June 12th and the delivery date has been moved to sometime in late June or...

Easylife Furniture / worst customer service

Ka

After being given a deliver schedule of between 9am and 1PM for a bed delivery by the sales office I called at 11:30 and 12:30 to verify that the delivery was still as scheduled. Not feeling confident with the "Manger" for today's responses I asked for the delivery warehouses # so...

Easy Life Furniture / 20% restocking fee

An

September 3,2006 I bought a couch from Easy Life Furniture that I loved, but when it was delivered the couch wouldn't fit up my stairs. I was really disappointed and called the store right away to let them know that it was coming back and they said there would be a 20% restocking fee. I wa...

Easylife Furniture / delivery problem

Ti

I purchased a bed last week, Monday, at the Easy life furniture in Cerritos, CA and paid cash and $65.00 delivery fee. I was told that the bed will be delivered that Friday and they will call to let me know the time. Friday morning and I have not received a call so I call the store. I...

Easy Life Furniture / delivery disaster!

Am

We purchased a couch from Easy Life Furniture (www.easylifefurniture.com). The buying experience was pleasant enough, but when it came time for them to deliver the couch, we had a horrific experience with them. Firstly, they tried to jam the couch into the elevator and when it didn't...