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The complaint has been investigated and resolved to the customer’s satisfaction.
Easy care
I purchased this extended warranty with my used car. When it came time to use the warranty I was told that they did not agree with the cost of the services performed on my car and would not pay the dealer the amount required to fix the car. Therefore, a difference of $500 was passed to me. These were all areas that were covered under warranty. However, the warranty company claimed that the dealership was asking too much for the repairs.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of EasyCare complaint handling
EasyCare reviews first appeared on Complaints Board on Oct 31, 2008.
The latest review Rental Car Reimbursement was posted on Jun 27, 2023.
The latest complaint They Dont Pay Sub Trades! was resolved on Oct 29, 2011. EasyCare has an average consumer rating of 2 stars from 21 reviews.
EasyCare has resolved 4 complaints.
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EasyCare contacts
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EasyCare phone numbers+1 (800) 538-4181+1 (800) 538-4181Click up if you have successfully reached EasyCare by calling +1 (800) 538-4181 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 538-4181 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 538-4181 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 538-4181 phone numberContract Customer Service+1 (800) 521-2774+1 (800) 521-2774Click up if you have successfully reached EasyCare by calling +1 (800) 521-2774 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 521-2774 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 521-2774 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 521-2774 phone numberGAP Claims & Customer Support+1 (800) 458-7071+1 (800) 458-7071Click up if you have successfully reached EasyCare by calling +1 (800) 458-7071 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 458-7071 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 458-7071 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 458-7071 phone numberHead Office+1 (888) 343-7196+1 (888) 343-7196Click up if you have successfully reached EasyCare by calling +1 (888) 343-7196 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (888) 343-7196 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (888) 343-7196 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (888) 343-7196 phone numberDent Repair Customer Support+1 (800) 865-4249+1 (800) 865-4249Click up if you have successfully reached EasyCare by calling +1 (800) 865-4249 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 865-4249 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 865-4249 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 865-4249 phone numberKeyCare Customer Support 24-Hour Hotline+1 (800) 230-2434+1 (800) 230-2434Click up if you have successfully reached EasyCare by calling +1 (800) 230-2434 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 230-2434 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 230-2434 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 230-2434 phone numberRenew Your Vehicle Coverage+1 (800) 760-7791+1 (800) 760-7791Click up if you have successfully reached EasyCare by calling +1 (800) 760-7791 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (800) 760-7791 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (800) 760-7791 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (800) 760-7791 phone numberGet Coverage For Your Vehicle+1 (855) 331-9493+1 (855) 331-9493Click up if you have successfully reached EasyCare by calling +1 (855) 331-9493 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (855) 331-9493 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (855) 331-9493 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (855) 331-9493 phone numberRoadside Assistance+1 (678) 225-1000+1 (678) 225-1000Click up if you have successfully reached EasyCare by calling +1 (678) 225-1000 phone number 0 0 users reported that they have successfully reached EasyCare by calling +1 (678) 225-1000 phone number Click up if you have UNsuccessfully reached EasyCare by calling +1 (678) 225-1000 phone number 0 0 users reported that they have UNsuccessfully reached EasyCare by calling +1 (678) 225-1000 phone number
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EasyCare emailsinfo@easycare.com100%Confidence score: 100%Supportmperrett@easycare.com94%Confidence score: 94%communicationabraswell@easycare.com90%Confidence score: 90%communication
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EasyCare address6010 Atlantic Boulevard, Norcross, Georgia, 30071, United States
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EasyCare social media
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Just got off the phone with easy care...Two words STAY AWAY! I bought a 02 jeep with an extended warranty from the dealer. Had a few problems with the Jeep, tried to use easy care 2 other times and they said the items were not under the warranty. The last time I was on vacation with family in Ohio, and my Jeep air compressor went. Took my jeep to repair shop told them I had easy care and they told me to call them when I get back home. I called easy care, the lady told me I could get reimbursed for the repairs, and to send in the paper work. I did waited and waited, called back and easy care told me they never got the paper work, and they said to fax it over. I did and 2 weeks ago waited and waited...called back today and they told me the claim was denied. Because I authorized the repairs and they did not. I talked to the supervisor and he told me their is no provision in the contract for reimbursement. He sounded like he was reading from a script. There is NO customer service with these guys. I am cancelling the contract and going to research REPUTABLE extended warranty companies for my Jeep. Stay AWAY from easy care.
"Easy Care" is NOT easy and they don't care! I've had my car in the shop six days (of course that is only 4 days to easy care since they don't count weekends. I purchased the premium plan in order to have the best service on my "luxury pre owned" car. The local adjuster drags his feet, easy care does not coordinate anything, and the service personnel can't do anything about their schedule. The six days of rental service is now up and NO ONE can tell me when they might get around to dealing with my claim! WOULD NOT RECOMMEND THEM EVER! So much for customer service!