I have been taken for a few months of earthlink's services!! They somehow got my credit card no. & billed me a couple times before I noticed it. My bank reversed the charges until Earthlink gave "proof" (as in, my forged signature) & then paid them back. I had to change my card to get it to stop. In addition, I wrote to them on one of their fraudulent bills that I NEVER signed up for them (it was dial-up, for crying out loud!! We've had DSL for YEARS at this point!!), nor do I want them & I want them to stop!
Today I received a letter from a collection agency. They were INCREDIBLY rude, would not let me talk, so had to yell over her, then hang up. The only way to reach Earthlink is thru snail mail, conveniently, unless you have an "account, " which I supposedly do, but clearly do not have any log-in information, as I NEVER established an account with them! ARGH!
If they don't clear EVERYTHING up in 30 (including anything reported to credit bureaus), I am going to the State Attorney General in their state (GA), as well as in my home state AND to the FCC!!
Take note, Earthlink: YOU MESSED WITH THE WRONG GIRL!!!