Dubai First / credit card

United Arab Emirates

I always paying my credit card on due date time not exceeding on due date. Last month my due date was April 12, 2018 (this is a payment for the month of March)and I paid on time. When I received my statement for the month of April I found that there's a late payment fee mentioned I paid my statement on April 15, 2018. When I checked the receipt of my payment I paid it on April 12, 2018 which is the due date time. Please can someone explain why there's a late payment fee and why its appeared in your system that I paid on exceeding due date which is I paid it on time.

May 13, 2018

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