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Disney World / Kids with disability

1 Orlando, FL, United States Review updated:

I joined the passholder program in 2011, i have a blind 7 year old daughter the way they where handling the fast pass was great for her since she gets severe light painful light flashes when she is in the outside, the only reason i re joined back in 2012 and 2013 was because of the help and joy she got with the old past pass sistem, we went back to disney in 2014 and everything changed, they gave us the new fast pass sistem and i was informed that it was changed because some people where abusing it in the past, i sended 3 letters to walt disney world with no answer, so i decided to not to pay my monthly payments and never went back to disney after that, now i get a letter from disney threaten me that they will report me in the bad credit bureau., , , , , ,


Imagine be 7 years old, be completely blind and have to make 1 or to hours line to go to the small world? because we dont eaven go to the premium rides as she gets scared

Rr
Apr 12, 2014
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Comments

  • Ha
      29th of Apr, 2014

    The "Fast Pass System" you are referring to is not a FastPass. This was a Guest Assistance Card that was used to accommodate visitors with disabilities. It was heavily abused and the abuse was published in the media and people got really angry and complained about the abuse. So Disney created a new way to assist disabled Guests, mirroring it off of exactly what Six Flags, Universal, Sea World, Busch Gardens, Cedar Point, and every other major theme park does. They created a DAS Card. (Disability Assistance Service???). Instead of giving disabled visitors preferential treatment, it gives them EQUAL ACCESS to rides. You want to ride but can't wait in lines? FINE. You get a time, and come back once the 'wait time' has passed, and then you get right on. This person is complaining because they dont get to use their kid like a VIP line jumper anymore. I for one think its a great solution to a clear abuse problem that was happening, and it sounds like this person was one of the abusers. I have knee replacements, making it difficult for me to do stairs. When I go, I now get my DAS card, get my time, and then take the alternative entrance when the fair time has passed. It is only fair that I be required to wait to.

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