Research Royal Holiday before going on your vacation to a Park Royal hotel in Mexico. There are many complaints published on the internet about this company. This hotel is part of Royal Holiday - a big chain of hotels in Mexico.
Beware, they will try to sell you a membership. They will try to trap you into becoming their member, and will offer you deals that will seem too good to be true. Do your research first, and you will enjoy your vacation later. Put in Royal Holiday complaints, Royal Holiday fraud, or Royal Holiday scams into a search engine like Google or Yahoo. You will see that they give you everything you could want, because when you get home they deliver nothing.
Travel agencies online get special promotional prices to send tourists to these resorts.
The reason the price is so low is they will try to convert you into their member. They have a great web site, give you well done books and CDs, because they are taking tens of thousands of dollars, and that is all you will get, the book and CD's. You won't get any of the incentives. And what are you going to do about it when you are in the United States or Canada? They hire collection agencies to enforce the payments, even though they always say the resorts are booked when you try to schedule a vacation.
Stay away from these resorts. I got caught in this trap and I don't want anyone to go through what I am going.
The following is an excerpt from the U.S. State Department site. Visit it for the whole warning.:
American citizens should exercise caution when considering time-share investments and be aware of aggressive tactics used by some time-share sales representatives. Buyers should be fully informed and take sufficient time to consider their decisions before signing time-share contracts, ideally after consulting an independent attorney. Mexican law allows time-share purchasers five days to cancel the contract for unconditional and full reimbursement. U.S. citizens should never sign a contract that includes clauses penalizing the buyer who cancels within five days.
When you stay at a Park Royal resort, or other Mexican resort affiliated with Royal Holiday you will be solicited to attend presentations to by vacation packages. Research the club first on the internet, by putting in subjects like Royal Holiday complaints, etc. Check the Southeast Florida Better Business B. for complaints, and others. You will know why the U.S. State Department warns against them.
If you are on your way to a vacation in a Park Royal resort, like the one in Cozumel, or any resort that is part of the Royal Holiday web site, BEWARE. Be prepared to be offered many things, and many intellegent people have fallen for this scam. Research Royal Holiday before you go, then you will know why you should NEVER attend one of their presentations. Put in Royal Holiday complaints, Royal Holiday fraud, or Royal Holiday scams into a search engine like Google or Yahoo. You will see that they give you everything you could want, because when you get home they deliver nothing. You signed a contract in a foreign country. You have to fight to get your money back. We are trying to warn everyone we can before they go, so this will stop. Please, a prepared mind is your best defense against these seasoned and trained con artists. They have the psychology of sales down to a science. They offer you huge discounts to put the whole amount on a credit card today. We are talking about amounts that range between $12,000.00 and $28,000.00, along with a contract that requires annual dues that can go up. This is not deal, it is their steal, they are stealing money from vacationers. It is just awful. These people are being put through hell. We don't want you to have to go through what we are.
I am getting e-mails from many who have signed contracts for vacation packages while at Park Royal Resorts in Mexico and other places. Park Royal vacation destinations are generally good, but they will try to get you to go to presentations. SAY NO!! People who attend are offered deals too good to be true, and unfortunately after signing and getting home find out what a scam it was. Here are some of the answers I have given:
There are no "class action suits" in Mexico. The best recourse is to research the Internet, make copies of other testimonies with similar experience. Fie with PROFECO, the Mexican agency assigned to these problems. The sooner the greater the chance for them to do something. Also, if your contract did not have the notification of the Mexican law five day cancellation period send a copy of that law (you can find information about this on the Internet) with your contract to your credit card company. Use the other peoples testimonies as support to demonstrate a pattern of misrepresentation, and fraud with your own documentation to support your situation. Join the support group through Yahoo groups about Royal Holiday to keep informed of other members' results. There are many positive outcomes, where people get the money back. The important thing is as soon as you are aware you are in this mess act. If you act fast the credit card company does help. If you don't PROFECO had helped many, but that takes close to a year. If you wait for over a year, because you kept trying to use this, and it took you longer to find out this is a scam (not your fault) PROFECO might not take the case. Then you have to demonstrate that Royal Holiday did not provide the services and still push your credit card.
Remember, you are not alone. Don't give up hope, use the help and advice from others who have been successful to beat the scam to strengthen your resolve to fight for yourself.
Your luck depends on your action.