DishTV.in / Child connection not working properly
I am using dish tv since last 3 to 4 years, i am facing many problem regarding complaint of dish tv customer care.
I have 1 + 2 dish tv connection at my house, recently i have recharge my 3 dish tv 1 parent and 2 child for Rs 1800.00 on 1st of July 2009 through customer care centre. i have opted for full package recharge. i have been told that my all three connection will get full channels as i was getting it previously also with my recharge. after 6 hours my dish tv has been updated but one child connection does'nt get star packeges, no sports channels and many more channel is not comming. i again call customer care for complaint on 2nd july the lady has taken my complaint and told me that i have updated your account and also refresh the channel also now you will get all your channels. my customer complaint no was given to me was [protected]. but i had got no result.
again i have call customer care on 4th july today at Ahmedabad customer guy call Mohan told me that you had no complaint with us i have told him the No also but he say there is no such complaint. then i had told him my problem that my one child VC is not getting certain channels, he told me that you will not get the channel and you have to pay for that channel. No child VC will get these channel. then i told him that i m getting it on another Child VC and i was getting the full channels since last so many times, he told me that i could be some company mistake that you gets the full channels,
Dear sir please help me what to do, each time i call custormer care there is some new guy and they say new story every time.
My Parent VC No : [protected]
My 1st Child VC No is : [protected] (Channel is not coming in this VC)
My 2nd Child VC no is : [protected]
Pls help me if you can call my cell no is +[protected]
My Name is Huzefa Vaziri
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