SUBMIT A COMPLAINT

DiGiunreliable/interrupted digi broadband service

1
C Jun 26, 2016

Unable to access internet due to bad line from 24/06/16 to 26/06/16. As such I was unable:
1. To check/reply my emails;
2. To pay supplier via online banking/check payment online;
3. To monitor certain transaction which caused me lost some monetary worth of credits.

Place: telupid, sabah.

Plan: digi smart plan 75v since 29/02/16 with the number [protected].

Resolutions seek:
1. Explanation of bad connection on the dates mentioned;
2. Suggestion of recompense on monetary worth loss;
3. Pledge to improve internet service; and
4. Advance announcement on future disruption.

Chua

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