Digi Telecommunications / unfair monthly charges

Ipoh, Malaysia
Contact information:

Whilst on holiday in Malaysia I went to a Digi shop and told them I need a sim card to use for a month. They told me its R$50 and gave me a sim card [protected] and ask for my ic.
Whilst back in the uk, I got a shock when I receive a bill for R$50 for this month's account.
I protested and even ask to refer the matter to the supervisor.
They insist I have to pay all outstanding balances and a copy of my ic and a signed copy of termination before they can close my account.
I would say its all the fault of the sales staff but they refused to listen to the matter.
My email is [protected]

Jun 18, 2017

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