Dell Customer Service / poor service incompetent techs
What a crock! First a customer service person sells me a new printer, when I really wanted ink. Then when the printer arrives it doesn't have the necessary features. I return that printer and suffer more than ten hours of technical help time trying to make the old printer work properly again.
Techs drop my call, they don't call back as promised. I forced to pay for help like its a black mail racket. I feel that the company is incompetent to handle the service issues customers present.
I hope that manufacturers of computers become more responsible for hiring enough people to solve problems without hours of wait time.
More Dell Customer Service Complaints & Reviews
- Dell Inspiron 1525 - hard drive failures 
- Dell 42& Plasma Tv - defective tv, poor service 
- Dell / Laptop Studio 1555 - dell is a scam 
- Dell Inspiron 1525 Laptop - defective product - horrible service 
- Dell Canada - dell sent me a computer I did not want and won't give my $6000 back! 
- Dell - Dell Inspiron download caused software issue
- Dell - xps 8930
- Dell - laptop inspiron 5700, service tag, dell s r 979596456
- Dell - inspiron 15 system tag 29y3732
- Dell - all in one computer