Dealdash.com / Stay away from this website
The concept is great and I don't have a complaint about losing auctions, and spending bid money. That's how it works. You buy bids, you decide how many you will use to try to win. You have to watch an auction till it's down to a small number of bidders and jump in and out as you see fit...no big deal...Where the problem comes in for me is when you win, it takes FOREVER, IF EVER to get the items you have won. I'm the VP of a Large Service Company, and if we did business this way, we would be out of business with the attorney general on our butts. Which will probably be what happens here, if they don't get their customer service and shipping up to speed. I have been forced to issue 6 Paypal disputes and escalate 2 of those disputes to claims. I didn't want to do that, but you only have 45 days from the time you pay for something to get your money back if you don't receive the item, through paypal. I imagine I will have to go to my credit card company for another item or two that I paid for through them instead of paypal. They don't mess around, they ask for your copies of email where you tried to resolve an issue and if there isn't evidence that the other side made an attempt to fix a problem, they just give you back your money, and takes back monies they paid out to the vendor in question. I don't want to do that tho, because the items are worth far more than what I spent. But if you get no items?? What are ya suppose to do. I seriously have emailed anyone I could get an email address on at dealdash, but no one responds at all. When you call the phone number you find after searching and searching, it gives you a message that says email us! lol They did respond earlier in November when they owed me a ton of gift cards, saying they hired a new gift card company, and then also they hired 30 some customer service people etc. But it doesn't appear anything got any better so far. It's a sad story really, cos this company has the ability to be a really good one, but under their current management, or perhaps they just financially are over their heads I am not sure, which. Either way right now they seem to be kind of on the border of being down for the count. I am not going to invest any more money in them for the time being, I need to sit back and see if they are going to pull out of this, or if they are really going to go under cos I am not feeling confident about their ability to keep up with what they have going on. I even offered to assist them with getting their customer service team up to speed, but that email went unanswered too!
More Dealdash.com Complaints & Reviews
- Dealdash.com - Whatever you do, do not waste your time here 
- Dealdash.com - What a joke I spent 598 for bids to win 170 worth of items
- Dealdash.com - And the Award for Scam of the year goes to DealDash.com 
- Dealdash.com - This is not as honest as it claims 
- Dealdash.com - Avoid this place at all costs
- Dealdash.com - Not fun at all!
- Dealdash.com - Deal Dash has been ignoring it's customers by not returning emails regarding missing won/purchased auction items 
- Deal Dash - Paying for bids and product equals overpaying
- DealDash - Delivery of Products 
- Dealdash.com - Waste of money