David's Bridal / Marketing Tactics
Our daughter is getting married in California and selected David's Bridal as the source of her wedding dress and wedding party dresses. My wife went into the store in Tacoma, Washington, to order her dress and they insisted on personal identifying information, even though it was a cash purchase. Shortly thereafter, we began receiving telemarketing calls from other businesses, including the Mens Wearhouse chain. We are sure that this is the source because we always insert a "time bomb" when responding to marketers or merchants, such as a mispelled word or name or some incorrect but vital information. That way we know the source of marketing we receive in violation of ethics and often law. In this case, we are on both the state and federal "do not call" lists. Today (2/11/09) we received a call from "Steve" at the David's Bridal customer relations office in Virginia, asking how their service is. When my wife relayed this information to him, he replied that it must have been a dishonest employee who sold the information to make some extra money, because David's Bridal has a policy against selling information. He said this very matter-of-factly, as though having a dishonest employee doing such things is no big deal and not unusual for this business. Also, since providing her registration information to this business in Fresno, California, our daughter has been flooded recently with spam e-mails tailored to her wedding plans. She made the mistake of providing them her e-mail address so they could contact her.
I do not recommend this outfit to anyone who does not want to be forever haunted with junk mail, spam and telemarketing calls in violation of the Telephone Consumer Protection Act.
Ted L. Bader, Hoodsport, WA
More David's Bridal Complaints & Reviews
- David's Bridal - Lady's.. take it for what it's worth 
- David's Bridal - Color hassle and rude service 
- David's Bridal - They LIED about alterations!!! 
- David's Bridal - Returns 
- David's Bridal - Most horrible experience with David's Bridal 
- David's Bridal - service
- David's Bridal - david's bridal
- David's Bridal - wedding dress purchase
- David's Bridal - unprofessional service
- David's Bridal - What kind of service is this?