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cyberlink / Cannot remove embedded spam Cyberlink loaded in my computer

1 United States

I accepted a 30 day trial offer for Cyberlink's Power to Go 7 product, which I downloaded. Each morning when I turned on my computer a Cyberlink screen appeared to inform me of how many days were left on the trial period, and also asking if wanted to purchase their product. I knew after the first day that I was not going to purchase, and since Cyberlink did not offer a method to cancel the trial period or their daily screen reminder, I deleted all their software in order to get them out of my computer. That did not work and the daily reminders continued, so I decided to wait for the 30 day trial period to expire, assuming the imbedded daily messages would stop at that point. That did not work either, so via e-mail, I contacted Cyberlink and asked how to delete their daily message from my computer. Cyberlink responded back telling me that their message is imbedded in my computer and it will re-create itself every day, and no matter what I delete, I cannot remove their screen from appearing on my computer every morning when I turm it on.

I e-mailed back stating that I was in utter shock that they would do something like that, and that I would never purchase a product from a company that operates in such a manner. If anyone has any suggestions on how I can get this Cyberlink spam off my computer, please let me know.


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