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Ctrip.com / do not book with this terrible company!

1 China
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Do not book with this terrible company!! I was travelling to China and used Ctrip to book a return ticket. These clowns made a mistake in my surname. When I arrived at the airport they did not allow me to get on board. They said that there was nothing they could do because those were the rules. I asked them what was I supposed to do and they said that I had to buy a new ticket! That was the most terrible experience in my life. I was alone in China, I had no friends there, I spent all my money there and wasn't able to get back home! And all because these clowns made a mistake!!

Ja
Nov 18, 2016

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