How to contact Ctrip International customer service?
Phone numbers:
- Australia: 1800 861 122
- Russia: 8800 707 3735
- Thailand: 1800 012 276
- Customer Service: +86 400 828 8966
- International: +86 213 210 4669
- Head Office: +86 213 406 4880
- Beijing: +86 106 418 1616
- Guangzhou: +86 208 393 6393
- Chengdu: +86 286 533 8899
- Nantong: +86 513 8918 6000
- Chongqing: +86 236 776 6533
- Hangzhou City: +86 571 5619 6000
- Kunming: +86 871 6358 9855
- Lijiang: +86 888 511 6006
- Nanjing: +86 256 666 2266
- Qingdao: +86 532 8593 8008
- Shenzhen: +86 755 2598 1699
- Shenyang: +86 242 252 2211
- Sanya: +86 898 8883 8883
- Tianjin: +86 228 773 9118
- Wuhan: +86 275 953 6666
- Xi’an: +86 298 227 8599
- Xiamen: +86 592 203 9996
- Hong Kong: +852 21 690 911
- United States: +1 (833) 896-0077
- United Kingdom: +44 808 196 9996
- France: +33 800 908 946
- Germany: +49 800 100 6883
- Italy: +39 800 597 104
- Spain: +34 900 866 918
- Indonesia: +62 213 972 2155
- Japan: +81 120 925 780
- Malaysia: +60 392 128 212
- Singapore: +65 68 182 868
- South Korea: +82 16 660 060
- Taiwan: +886 277 039 088
E-mails:
- e_service@ctrip.com (Support)
Social media links:
Address:
Building 16, Sky Soho, 968 Jinzhong Road, Shanghai, 200335, China
Website:
Additional information
United States of America
261 Madison Avenue, Suite 10088, NY10016, New York, US
United Kingdom
Wenlock Studios, Unit 301, 50-52 Wharf Road, N1 7EU, London, UK
Australia
Unit 33-10/11, Level 33, 264 George Street, Sydney, NSW 2000, Australia
Beijing
Tower C, Building 304, A10, Jiuxianqiao North Rd, Chaoyang District, 100015, Beijing
Fax: +86 106 418 5833
Guangzhou
24F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou, 510620
Fax: +86 203 893 1331
Chengdu
Ctrip Information Technology Building, â 189Tianfu Street4, Gaoxin District, Chengdu, 610041
Fax: +86 288 531 9838
Nantong
â 1, Changchuan Road, Economic Development Zone, Nantong City, Jiangsu Province, 226010
Fax: +86 513 8918 6001
Chongqing
14-9ï¼Blue Ocean Financial Center, â 2 Building, Qiao Bei Yuan, Jiangbei District, 400023
Fax: +86 236 777 0968
Hangzhou
6F, Block B, Xizi International Center, â 9 Jingtan Road, Jianggan District, Hangzhou City, Zhejiang Province, 310000
Fax: +86 571 865 3965
Haikou
Room 15AC Beijing building, 56 Guomao Avenue, Longhua District, Haikou City, 570100
Fax: +86 898 3636 0030
Kunming
Room 606-608, HongTa Mansion, 1 â 155, Beijing Road, Kunming, 650011
Fax: +86 871 6358 9995
Lijiang
4th Floor, 7th Building Xianghe Commercial Plaza, Yuxue Avenue, Old Town District, Lijiang City, 674100
Fax: +86 888 510 9025
Nanjing
Room1401-1402,14th Floor, â 169 Hanzhong Road, Kinsley tower, Nanjing, 210029
Fax: +86 256 666 2299
Qingdao
Area B, 5/F, Building 4, â 288 Ningxia Road, Shinan District, Qingdao, 266071
Fax: +86 532 8593 8009
Shenzhen
20F/23F Tower A, Hong Long CenturyPIaza, 3001HepingRoad, LuoHu District, Shenzhen, 518001
Fax: +86 755 2598 1698
Shenyang
Room 1817 Office, â 1-1 Qingnian Da Jie, Shenhe District, Shenyang, 110014
Fax: +86 242 250 8833
Sanya
Shop3-1-A, Huifeng International Apartment, Phoenix Load â 103, Sanya City, Hainan Province, 572000
Fax: +86 898 3824 6666
Tianjin
Room 2014, Building A, Heping lnnovation Mansion, â 11 Nanma Road, Heping District, Tianjin, 300022
Fax: +86 228 773 9158
Wuhan
Room 2401-2405, Zheng Shang, Tower, â 718, JianShe Ave., 430014
Fax: +86 275 900 2163
Xi'an
Room 10401-10403 and 10418-10428, Laosanjie Prime Building, 2 Weiyang Road, Weiyang District, Xi’an, 710016
Fax: +86 296 822 0455
Xiamen
UnitA, 14/F, Rong Xin Sheng Business Operation Center â 11, Nantou RD, Xiamen, 361000
Fax: +86 592 513 2069
Hong Kong
Unit 3003, 30/F., Paul Y Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong (Finance Department, Administration Department)
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