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1.2 93 Reviews

CrazyDeals.com Complaints Summary

5 Resolved
88 Unresolved
Our verdict: If considering services from CrazyDeals.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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CrazyDeals.com reviews & complaints 93

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1:21 pm EDT
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CrazyDeals.com Nugget Ice Maker

Hello,
I have ordered the Nugget Ice Maker (Order ID: ZLV72780) and received an email stating that it was shipped. But the only thing I received was the ice scoop. I have tried contacting them but the email address ([protected]@mail.crazydealse.com) that was supplied does not work. Anything I send keeps coming back as undeliverable.

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4:08 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

CrazyDeals.com - Nugget Ice maker

The advertisement was for the nugget icemaker, and what they sent was an ice scoop. Crazydealse Order No. ZUK59692 Placed on Jul 04, 2021 Order Shipped Hi Matthew Sedor, Your order has been shipped. Track your shipment to see the delivery status. Track Your Shipment or Visit Our Store Shipping To Standard Matthew Sedor 6828 Deer Creek Edwardsville...

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10:28 am EDT
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CrazyDeals.com Ice maker

I purchased a countertop ice maker on 7/7/21. They were quick to pull the funds for the purchase. It's now been two weeks and I have heard nothing from them. I've emailed the contact information listed on the initial sale form but my emails keep getting kicked back as undeliverable. The only form I have shows no method of shipping so I can't even try to trace it that way.
This "company" cheated me out of my money. Ideally I would love to have the item I had hoped to purchase in which they STILL have to make good on their word!

Desired outcome: Ideally the ice maker but will take the refund

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Linh T.
San Jose, California, US
Jul 24, 2021 5:15 am EDT
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They hide their website and make a slight change in the spelling so you can’t find it. Crazydeals.com doesn’t work but crazydealse.com works. You can only access the ice maker site when you click on the pop up advertisement to take you to the page of the ice maker but you won’t find it if you go directly without the popup link. Or you can access it with the link they provided in your email with order confirmation. They are tricky and have ways so you can’t find them or the item. They described all the info of the ice maker on its page before you make the payment but quickly change the icon to show only ice scooper image at checkout page and description has the ice scooper words added at the end of that description section. I assumed that picture represented the nugget ice but literally they cheated with the ice scooper. Hope they don’t win the dispute because of that image/words on their page. I was also a victim of this scam and trying to dispute with PayPal today. Now I’m worry that if they request me to send the I’ve scooper back, I might not see both the money or the scooper. I saw other only got offer $8 back for unhappy purchased. Wish I do a search on this site first before buying to avoid being scam like this. Wish me luck to get my money back.

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mitch300
, US
Aug 29, 2021 3:15 pm EDT
Replying to comment of Linh T.

I had the same problem pay pal even offered to pay the return shipping up to 30 dollars but after i sent it they started telling me that they would not. filed a complaint with better b bureau still ongoing and disputed the charge on my credit card and pay pal got angry that the credit card company was involved. and did not want to talk to me about it anymore. but the credit card company did say that my money would be refunded.

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Msedor
, US
Jul 21, 2021 3:13 pm EDT
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I also have a very expensive ice scoop.

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Author of the review
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LittleGaPeach
Washoe Valley, US
Jul 21, 2021 4:23 pm EDT
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Replying to comment of Msedor

I didn’t even get an ice scoop!

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Jennifer Bolden Trahan
, US
Jul 21, 2021 2:21 pm EDT

You were not the only one if that makes you feel better. We have an expensive ice scoop also. I would never give them money for anything again.

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Author of the review
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LittleGaPeach
Washoe Valley, US
Jul 21, 2021 4:25 pm EDT
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Why can’t people just get a decent job instead of scamming hard-working people out of their money? There’s a special place in hell for people like this!

ComplaintsBoard
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7:58 am EDT

CrazyDeals.com Nugget Ice Maker

This is a complaint against Crazydealse.com, spelled with an "E" at the end. I order 2 of the Nugget Ice Makers and received to scoops. I contacted the link at the bottom of the page and it was not a good link. I contacted another email address of [protected]@gmail.com. The advised me the scoops was what I ordered. I sent them a copy of the Order Confirmation showing the Nugget Ice Machines were what I ordered.

Desired outcome: Full Refund

Read full review of CrazyDeals.com and 1 comment
Update by Patrick Siano
Jul 20, 2021 9:03 pm EDT

I received my second order today. I ordered 2 2021 Unclaimed Amazon Walmart Destination Wholesale Items - Instant Sale Today!
Style:
Basic+Super Mysterious Box
The hook was the add indicates you will receive an unopened box filled with items that were never claimed, for $79.95 each. I received the items today and it was not a Basic + Super Mysterious Box filled with items, it was 2 Ultrasound Humidifiers. Ebay sells the items for $15 and Walmart sells them for $17 each. I paid $159.90 for 2 items I could have purchased for $34. By no means was this a box of items, it was only 1 very cheap item each. Remember this is from Crazydealse.com with a different spelling.

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Shawna J
Menifee, US
Jul 21, 2021 1:15 pm EDT
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Did you ever get this resolved because the same thing happened to me

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7:42 am EDT
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CrazyDeals.com Correct product not received

On July 1, 2021I tried to order the ice maker and just received a scoop! I paid almost $39.95 and they are telling me that is what I purchased. see below:

Order Summary

The Nugget Ice Maker you need most (90% OFF)
Style: 🔥Hot sale 39.99$🔥The Nugget Ice Maker you need most, household multi/purpose ice shovel
SKU: H41559
$ 39.95
X 1 $ 39.95

Emails sent back and forth:

Dear JENNIFER HELBERT,
We're so sorry for the unsatisfied purchase.
After verification, the price you pay is only for a scoop.

The price you choose is for the shovel, and the ice maker should choose another high price.
Thank you for your kindly understanding.
Have a nice day.

Best regards,

Cassie

— Original Email —
From:[protected]@yahoo.com
Time:[protected]:34:10
To:[protected]@gmail.com
Subject:Re: Re:Re:order # UHZ47166
see below for scanned image of the scoop and the package it came in that I received. I didn't receive the ice maker.

Jennifer Helbert
2217 W Elizabeth St #101
Ft Collins CO 80521
[protected]@yahoo.com

On Monday, July 19, 2021, 02:29:15 AM MDT, charleskaren8989 wrote:

Dear JENNIFER HELBERT,

Sorry for the inconvenience to you. No. mxm20210702-[protected]-YWZP

Could you please send the pictures of the package details and the real items you received to us so that we can confirm with our relevant department?
Then we will check here and try our best to help you out.
Thanks for your cooperation in advance.

Best Regards,

Cassie

— Original Email —
From:[protected]@yahoo.com
Time:[protected]:18:16
To:[protected]@gmail.com
Subject:order # UHZ47166
Please follow up on my order and also why the email failed!

Jennifer Helbert
2217 W Elizabeth St #101
Ft Collins CO 80521
[protected]@yahoo.com

[protected]@yahoo.com
To:[protected]@yahoo.com
Sat, Jul 17 at 12:11 PM
Sorry, we were unable to deliver your message to the following address.

:
550: 5.1.0 Recipient rejected:

— Forwarded message —
Where is my ice maker? The only thing that I have received is the scoop. I hope that you didn't change me $40.00 fpr a scoop!
Please advise as to the status of the ice maker.

Jennifer Helbert
2217 W Elizabeth St #101
Ft Collins CO 80521
[protected]@yahoo.com

Desired outcome: I want my ice maker for the price that was in the ad

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mitch300
, US
Aug 29, 2021 3:26 pm EDT

any one want to start a class action lawsuit against pay pal lets communicate

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Tim Van Dyne
, US
Aug 03, 2021 5:55 pm EDT
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I've gone through the same runaround. A textbook case of bait and switch. My question to all of you is this: The tracking number for my ice maker and the scoop is the same :UG089307449YP. Did they use the same tracking number on your product as well? My email is tbvandyne@yahoo.com. This something USPS needs to know about. I paid with paypal and they were no help at all.

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Steve Jones 007
, US
Jul 23, 2021 4:55 pm EDT

Same here. Clearly false advertising. I have disputed the charge with my credit card company and will gladly send the cheap ice scoop back!

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Steve Belany Jr
, US
Jul 22, 2021 7:44 pm EDT

The Nugget Ice Maker you need most (90% OFF)
Style: 🔥Hot sale 39.99$🔥The Nugget Ice Maker you need most, household multi/purpose ice shovel
SKU: H41559
$ 39.95
X 1 $ 39.95
I also got scammed not funny. only received the scoop

ComplaintsBoard
D
9:38 pm EDT

CrazyDeals.com Icemaker

Money taken out of bank account and still not received product. Company claims package was shipped but it is unable to be tracked. I am finding out that there are multiple bad reviews and similar situations with other people ordering products from this company and never receiving them. No longer interested in the product I can buy it from a reputable source like Amazon and know that I will receive it

Desired outcome: Would like my money refunded.

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11:20 am EST

CrazyDeals.com without any orders customer account is deducted

without any orders from the bank account- 595 is deducted frequently. my mobile no is [protected]. call me back.

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1:00 pm EDT

CrazyDeals.com Money coming out of my account and receiving nothing.

I do not know why this charge is bouncing in and out of my account. I was looking into a WOW deal but I thought I backed out in time, I guess I didn't. How do I put a stop to this?
June 18 $31.71 came out
June 22 $31.71 went in
June 22 $31.97 came out
July 2 $31.89 came out
July 6 $31.89 went in
July 6 $31.90 came out
So far they have taken $63.87 out of my account. I still do not know what for. I have not received anything by email or mail from them.
I don't care if my money is returned, it would be nice, I just want this to stop. I cannot put a stop payment on it because they change the amount and date it comes out. Please help me.

Desired outcome: To have the money coming out of my account to stop completely.

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11:46 pm EDT
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CrazyDeals.com solar powered pool skimmer and automatic robotic pool cleaner

I ordered a solar powered pool skimmer and a automatic robotic pool cleaner but they sent me two robotic mopes, which were not what i expected. I contacted them but they said they don't have the products I ordered so they sent something similar :-o. I think it's a scam. Already filed a complaint to credit card company to recoup my money.

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12:58 am EDT

CrazyDeals.com No response to my request to cancel order and refund

I ordered two ice makers and a solar ice chest and payed via pay pal. I was advised that site may not be legitimate so I immediately sent an email to the listed email on the site requesting cancellation of orders and a refund. I sent cancellation on the same date before it would be shipped. I am not getting a response from my cancellation email. The order confirmation states that it will be 48 hours before shipment therefore a cancellation should be available. I am afraid they will wait until after this time period to respond if they do at all. Pay pal will not allow me to cancel as the company has already taken the money.

Desired outcome: Order cancelation and refund

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3:41 pm EDT

CrazyDeals.com Nugget ice machine

After seeing your address saying crazydealse.com but your name of your company is just crazydeals... With no 'e' at the end, I knew something was up... I was about to press click to send my credit card info for the ice maker.. (yeah, what a deal!) but then I checked your reviews and checked your "contact us" to see if you had a phone number but when I saw a gmail address with the name karen, then another with the name charleskaren, I knew I am getting into trouble...
Thanks but no thanks.. For a scammer, you made too many mistakes!

Desired outcome: get off the web and stop taking people's money

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1:39 pm EDT
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CrazyDeals.com Packaging

Order No. OTX69278
Placed on Mar 13, 2021
Ok, so I tried to send an e-mail seeking info from your link at the bottom of the page and that didn't work!
Sooo, what is the status of this order?
I have not been contacted or can contact through the links.
What's up with this deal.
Did I fall for a ripoff, screw me deal.
I wish I had done more research on this "Crazydealse"
If I don't receive my order of a contact in 2 days I taking a course of action!

"Ranger" Roy Barree

Desired outcome: I want my order or a refund on my card!

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6:34 pm EST

CrazyDeals.com Automobile scratch remover

I ordered this product and took a month to receive. When I opened the package what I received was nothing like I was led to believe it would be. A tube of product smaller then a travel tube of toothpaste and an applicator sponge smaller that that. It was advertised by video to remove large areas of scratches. No instructions and misleading and false advertisement .

Desired outcome: Refund of my charges

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5:56 pm EST
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CrazyDeals.com Shoes

These were supposed to be Birkenstock shoes and they are not! These are a cheap knock off. I would like to return these and get a refund as soon as possible! I will mail these back and I do expect a refund. I wish I would have checked this company on advance and I would have seen all the complaints from unhappy customers. My email is [protected]@gmail.com

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8:55 am EST

CrazyDeals.com Urban electric scooter

I paid for an Urban eletcric scooter o 24 october 2018 my order number #6685 . I have been emailing but no response, received email 27 october 2018 my order has been shipped

I emailed got reply from tom cowell 06 november 2018 " due to overwhelming demand you may not receive response straight away directly from the team. please do not worry about your order unless it has been over 6 to 8 weeks since placing order. sometimes due to demand, customs delay and depending on your country orders can take long"

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Update by Bhavik Makadia
Nov 04, 2020 9:23 am EST

order date 14 july 2020 paid via paypal
invoive id ef92f1a5 ba95 4315 8dda 7a0e52fedb0d
seller wxeaxxj montgom9.4487@gmail.com

purchased electric folding bike as i did not receive i emailed on 20 september 2020, received reply 21 september 2020 saying package has been delivered with tracking number lz199592397cn i emailed royal mail who told me it had been delivered on 31 july 2020, but it was a small package delivered through post box,

i checked all items received and found out i was sent sun glasses i still have packing with tracking number and content of package.

i emailed back to seller on 24 september 2020 as what was sent but no reply

I again emailed seller 03 october 2020 as royal mail advised me to to inform fraud as the item sent was not an electric folding bike

i emailed on 20 october 2020 telling seller they did not send me electric folding bike but sent sun glasses which i have not ordered and sent photo of bike on their advert

i have not received any reply from them since

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11:10 am EDT

CrazyDeals.com Never received item ordered

Ordered Apple AirPods w/charging case (latest model) on 7Sept20. Paid w/PayPal. Receipt said 12-30 days shipping. Still have not received them. Contacted PayPal twice and they refused to help. Contacted my bank and I get a message saying already disputed but I still don't have the air pods!
Crazy Deal
Order: R511831859 Date: 2020-09-07
Order Summary
Apple AirPods with Charging Case (Latest Model)
SKU: PPL-RPD-WTH-CHR
Subtotal: $29.99
Coupon (strong20): -$6.00
Shipping (Free Worldwide Shipping 12-30 Days): $0.00
Order Total: $23.99
Selected payment method: PayPal

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10:59 am EDT

CrazyDeals.com Apple airpods with charging case (latest model)

I purchased the following on 7September2020 and still have not received it. I also sent PLENTY of emails to Crazy Deal requesting tracking info with no response. I also contacted PayPal for inquiry and reimbursement and they refused me, even after sending them a followup email with news of FAKE airbuds being seized at a NY airport. PayPal is involved because I used them to make the payment just in case of this.

Hello Patti Erlandsen: Your order has been shipped. Thank you for your business. - Crazy Deal

Order: R511831859 | Date: 2020-09-07 / Shipping Address: GOLDEN VALLEY AZ [protected]
Shipping Method: Free Worldwide Shipping 12-30 Days
Order Summary: Apple AirPods with Charging Case (Latest Model)

SKU: PPL-RPD-WTH-CHR / Subtotal: $29.99 / Coupon (strong20): -$6.00 / Shipping (Free Worldwide Shipping 12-30 Days): $0.00
Order Total: $23.99

Selected payment method: PayPal

as you can see, it's well over 30 days and still I've heard/received nothing.

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5:31 pm EDT
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CrazyDeals.com scooter

I have been waiting for a scooter delivery since Oct. 2018. When I email, I get same response, the deal is on its way. I want a refund to my deal that was purchased. if someone can contact me to get a refund I will be elated. I have sent three emails trying to follow up. I can provide them when you contact me. I also can give you date of purchase and amount in follow up email.

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1:57 am EST

CrazyDeals.com scooter

Paid for a scooter 10/18 received email was on the way never heard from them. Have sent several emails. Don't know how to make this 300 words. Just know my complaints seem to be like everyone else's. I should had looked you up before sending money. I got this off Facebook if I see this again I will need to alert my friends and family about this site.

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Brian Ng
, US
Apr 22, 2019 5:36 pm EDT
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I have been waiting for a scooter delivery since Oct. 2018. When I email, I get same response, the deal is on its way. I want a refund to my deal that was purchased. if someone can contact me to get a refund I will be elated.

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Evelyn Fields
, US
Feb 02, 2019 1:02 pm EST
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Want my money back

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7:53 pm EST

CrazyDeals.com scooter

i bought a scooter 8 weeks ago was told was mailed first class 6 weeks ago, still havent recieved, order no. was 2180, have sent numerous e mails, keep telling me its coming, i an going to contact bbb and my credit card to file a fraud charge, and will never do anything with these people again, TOM COWELL is who keeps teling me its coming on oct 27 i received e mail saying order YNONNNO27785748TWSLESY was shipped oct 17usps first class, i asked for tracking number, never got. on nov 2 recieved email saying watch mail will have in next couple days, still waiting

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