Craftsman Sears / Bad customer service
Tried returning a chainsaw that did not work, for an 80yr old women. Was giving a total run around because i did not have her receipt. The manager in the tool department was arrogant and did not seem to give a s t. then he brings the manager from appliances over to talk with me. long story short he told me the saw was stamp dated 05. ok why did the manager of the tool department know and tell me that. this character was also very rude, so i became rude back. You get what you sow a holes. Well now because of this bad experience there i will no longer be buying my tools from crapsman i spelled that on purpose that way. I will let everyone i know about this experience i had. I have alot of friends in the trades business, and will be blogging bad reviews about this for a long time. Your company there blows. very unhappy with your services and people that work for your company. sincerely a customer you have lost for good.