CPS Security / not sure
As soon as I recieved the notice I called to make good with my debtor. I told them I could make a 100 dollar payment on this peticular day and make the rest up on the following wednesday ( 2 days afterward of the initial 100 dollar payment). roger nelson's supervisor of which he would not release his name to me said that he would not accept my money. I tried to talk to this man to no avail, he hung the phone up on me in mid sentence. I tried to call back numerous times. The woman answering the phone would put me on hold and i would be hung up on within 10 seconds. I called and asked for this mans supervisor and they put me through to him everytime. As soon as he heard my name he would hang up. Myself and Roger Nelson made an arrangement to settle this matter on Nov 12 2008. He was actually a decent person to talk to at the time. on nov 10 2008 my bank notified me of a 99 dollar charge to this cps security. I called them back and they said that it was a misunderstanding in the accounting department and that this would be resolved and refunded that same day ( seeing as they did not have permission to go into my account at all.) By the following day my bank had told me that there was in fact nothing on my account to suggest that they tried to refund the money that they had took out. I then called Mr. Jim Ryan to find out what if anything was being done. He then proceeded to shout at me. He gave me some kind of confirmation number for the refunded money and then went on into a short but vulgar rant. " I gave you your damn money now when am i going to get mine?" I assured him that i was making the full payment the next day because of a direct deposit error. " well dont ###ing call me back till you have my damn money." he replied, and hung the phone up on me. Now i have been informed by my bank that they were not supposed to touch my account without my permission. I am pressing charges and i would suggest anyone else to do the same if you have been wronged like this. they broke the law. they threatned me numerous times with jail and prison. People should not be allowed the freedom to do bussiness like this nor should they keep it up. please help me in taking this matter further. I am not the first or the last for these people and they have got to be stopped. Please do not be a victim of thier threats or vulgar phone calls. all over 179 dollars.