Cox Communicationscable

P Mar 08, 2017

I am furious right now and just want to throw my tv because of your service. I was just on the phone for one hour and then got hung up on after I asked to get transferred back to the loyalty department because I was told a technician would come out for free then the it department said it would cost $75 because it was our fault that our box was old and because they couldn't solve the problem. Great customer service cox Class A company. YRAH right. You are the worst service I have ever felt with and dealing with suppliers on a day basis that is saying lots. Worst part is that there is no one in cox that I can complain to because their website for customer complaints is done. That's one way of ensuring that you will never get any bad feedback.

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