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Costco Wholesale Corporationtire center

1
S Nov 18, 2017 Review updated:

We dropped our vehicle off for a 4:30 tire replacement appointment and did not receive a call when the service was done. After 2 and a half hours, we walked back to Costco only to find it closed. We waited for 20 minutes in the cold for someone to find our keys and give them back to us. This is unacceptable and we are extremely unhappy with the service we received at Costco tonight. This was at the Orem Costco in Utah. They did not discuss any of the questions we had, or update us on the quality of our spare or if they had replaced it.

Responses

  • S
      Nov 25, 2017

    If the store was closed, how was there anyone to find your keys?

    0 Votes

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