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Compressionsalecomhorrible customer service and horrible attitude

I ordered the incorrect item from this company and immediately called customer service to ask that they remove this item from my order. I was assured it was removed. When the package arrived the supposedly "removed" item was there along with the item I did want and I was billed for both. I called Customer Service (what a misnomer) and was told that I needed to go to the website and fill out a form, then return item at my expense. When I explained that I Immediately called after placing this order to change it and was told it was removed, the representative said "I see where that was done". She said she would call me back. No phone call. I called again the next day and was told, basically, too bad. When I said would not do business with them again due to this HORRIBLE Customer "Service" I basically was told nothing.. I have ordered several compression stockings from this company in the past few weeks but NEVER AGAIN!!!

Jo
Jan 06, 2015

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