CompressionSale review: Offered "free shipping" for anything $39.00 or more, but I had to pay postage due of $9.20.
I ordered back support and and compression socks totaling $71.27, which when my order was placed it clearly states on their website "Free Shipping" if you order $39.00 or more. When I received my package today, the postman called me to let me know I have a package with postage due of $9.20. He said that the mailing label that they attached to the package did not cover the actual weight of the contents. He told me that sometimes these companies don't think that the post office will verify the postage so they just do whatever and sometimes it's an honest mistake. When I sent the company an email with a snap shot of the package showing the postage due and asked them to please credit through PayPal, they said "Unfortunately, we don't have anything we can do in this situation". Seriously?
1 comments
I had to pay for shipping a exchange because the Knee Sleeves were too large. I could not receive my exchange until I paid for the reshipping. I then requested a refund and was told I would be charged a 25% restocking fee, which was $9.00. I received my refund and will never order from this company again.
Lillie Stewart